> Markdown version of [/jobs/ext/2015917-retail-computer-technicians](https://www.wearedevelopers.com/jobs/ext/2015917-retail-computer-technicians). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # RETAIL COMPUTER TECHNICIANS - **Company:** Micro Inc - **Location:** Austin, TX, United States - **Salary:** $37,440.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Electronic Mailing, Information Technology - **Published:** August 10, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2915806123-2 ## About the Role * High School diploma or equivalent with one year of related computer service repair or technical customer service experience strongly preferred * Industry certifications are preferred and are required within 90 days of hire (company paid) * Excellent communication & interpersonal skills combined with the ability to multi-task and adjust priorities * Physical requirements: lift up to 50 lbs., stand for prolonged periods of time * Flexible availability, including early mornings, evenings, weekends, and holidays ## Description We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates from $18-$35 + SPIFFs. If you are passionate about customers and computers and want high earning potential based on your productivity, Micro Center is the place for you! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. What You'll Do * Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store * Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions * Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors * Assemble custom computers sold by our expert build-your-own (BYO) sales team * Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies * Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked * Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, SMS, and email communication regarding their service event on a constant basis * Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally * Perform additional duties and responsibilities as assigned ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)