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# Amazon Connect Manager, Technical Transformation

- **Company:** Deloitte T.T.L.
- **Location:** San Francisco, CA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cloud Computing, Software Engineering, Amazon Connect, Information Technology
- **Published:** August 10, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/amazon-connect-manager-technical-transformation-san-francisco-ca-usa-58885494

## About the Role

data within existing clients * Coordinate multiple tasks in fast-paced environments and meet deadlines Tasks * 8+ years of overall IT/Software Development services experience * 5+ years in enterprise architecture and cloud-based AWS solutions * 4+ years leading multiple project teams simultaneously * AWS cloud certification * Bachelor's degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% Key requirements * discretionary annual incentive program * broad range of benefits * commitment to accommodations for people with disabilities * inclusive culture * professional development opportunities

## Description

Experteer Overview In this role you drive the design and delivery of Amazon Connect-based solutions within Deloitte's Sales & Service team, guiding onshore and offshore development efforts and advising clients on AWS best practices. You'll lead teams, ensure project quality, and identify new sales opportunities while collaborating with a cross-functional mix of strategists, data scientists, and engineers. The role blends technology, strategy, and transformation to improve customer experiences and business value at scale. You'll work in a dynamic, collaborative environment that emphasizes impact and continuous learning. Compensation / Benefits * Design and oversee Amazon Connect services for client engagements * Manage delivery across onshore and offshore teams, including project oversight * Build and lead project teams, provide clear guidance, and maintain quality across projects * Advise clients on AWS best practices and cloud architectures * Identify and pursue new sales opportunities within existing clients * Coordinate multiple tasks in fast-paced environments and meet deadlines Tasks * 8+ years of overall IT/Software Development services experience * 5+ years in enterprise architecture and cloud-based AWS solutions * 4+ years leading multiple project teams simultaneously * AWS cloud certification * Bachelor's degree in Computer Science, Engineering, or equivalent * Ability to travel up to 50% Key requirements * discretionary annual incentive program * broad range of benefits * commitment to accommodations for people with disabilities * inclusive culture * professional development opportunities


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