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# IT-Support Mitarbeiter

- **Company:** ACP Gruppe
- **Location:** Wien, Austria
- **Salary:** €36,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Office, Hardware Infrastructure
- **Published:** August 11, 2026
- **Apply:** https://www.it-career.at/application.php?aid=69341

## About the Role

* Abgeschlossene IT-Ausbildung (z.B. Lehre, HTL)
 * Erste Erfahrungen im IT-technischen Kundensupport
 * Umfassende Kenntnisse in Windows und Microsoft Office
 * Erfahrungen im Umgang mit Active Directory und IT-Hardware
 * Von Vorteil: Erste Erfahrungen in den Bereichen Mobile-Device-Management (MDM)
 * Sehr gute Deutschkenntnisse in Wort und Schrift

## Description

* Kompetente Anlaufstelle für verschiedene IT-technische Anforderungen und Störungen
 * Störungsbehebung per Ticketsystem (ServiceNow)
 * Qualifizierte Fehleranalysen und Ticketdokumentation
 * Intensive Kommunikation und Zusammenarbeit mit unterschiedlichen Expertengruppen
 * Installation und Betreuung von Hardware (Laptops, Drucker, Bildschirme etc.) und Software


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