> Markdown version of [/jobs/ext/2018520-it-servicedesk-specialist](https://www.wearedevelopers.com/jobs/ext/2018520-it-servicedesk-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT ServiceDesk Specialist - **Company:** Glovo - **Location:** Barcelona, Spain - **Salary:** €32,000.0 - €42,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, JIRA, Information Technology, Slack, Gsuite - **Published:** August 11, 2026 - **Apply:** https://www.jobleads.com/es/job/e77e9d46146fe70091719d66c91e8c487 ## About the Role Bring 3 years of IT ServiceDesk experience, plus expertise in Windows, MacOSX, Google Workspace, Slack, and JIRA Service Desk. Strong problem-solving and communication skills are essential for success in this role. ## Description Glovo is seeking an IT ServiceDesk professional to join our Barcelona team. You will deliver timely support for IT systems, resolve Level 1 and 2 incidents, and help maintain documentation, ensuring smooth operations behind the scenes. ## Related Videos - [Sustainable Mobility – Giravolta](https://www.wearedevelopers.com/videos/480-sustainable-mobility-giravolta) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)