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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Infrastructure Specialist (1-year FTC) - **Company:** Global Ltd - **Location:** London, UK - **Experience:** Expert - **Salary:** £50,000.0 - £60,000.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Apple Mac Systems, Software System Penetration Testing, CompTIA Network+, Cyber Security, Multi-Factor Authentication, Identity and Access Management, Information Technology Operations, Virtual Private Networks (VPN), Network Security, Network Architecture, Azure Active Directory, SAP (Applications), SAP Materials Management, Data Streaming, Virtual Local Area Networks, Wide Area Networks, Enterprise Data Management, Wi-Fi Technology, Network Routing, IT General Controls (ITGC), Microsoft InTune, Information Technology, Firewall Services Module, Cisco, Servicenow - **Published:** August 11, 2026 - **Apply:** https://itjobpro.co.uk/job/it-infrastructure-specialist-1-year-ftc ## About the Role 10+ years of progressive, hands-on experience in IT Infrastructure, Network Engineering, and Technical Operations roles. * Sector Background: Documented experience supporting multi-site environments within Retail, Fashion, Logistics/Supply Chain, or Fast-Paced Hospitality brands. * Store Tech Fluency: Expert understanding of physical retail tech stacks, including modern POS ecosystems, network payment routing, mobile registers, and store-wide coverage WiFi deployment. * 3PL/Logistics Coordination: Proven success collaborating with external 3PL logistics operators to set up network configurations, firewalls, IP whitelisting, and specialized warehouse devices. * Modern Device Governance: Mastery of endpoint management through Microsoft Intune / MDM solutions and user access lifecycles inside Entra ID (Azure AD). * SAP Connectivity Awareness: Direct exposure to managing network prerequisites for SAP integration feeds, document printing routing, and stable system-to-system connections. * Highly Desirable Certifications: Cisco CCNA, CompTIA Network+, Microsoft 365/Intune certifications, or ITIL foundational framework knowledge. ## Description 1. Retail Store Expansion & Operations, L2/L3 Incident Resolution: Serve as the final escalation point for in-store technology failures, proactively monitoring uptime and troubleshooting device, data feed, and connectivity drops to minimize commercial downtime. 2. Warehouse Tech Readiness & 3PL Coordination * Logistics Network Engineering: Act as the primary technical point of contact during third-party logistics (3PL) partner onboarding, warehouse moves, and facility expansions. * Secure Environment Bridging: Establish and maintain secure, high-availability VPN tunnels and SD-WAN routing paths between our core network and external 3PL environments. * RF & Hardware Onboarding: Configure and manage localized warehouse hardware, including RF guns, industrial handheld scanners, barcode label printers, and dedicated logistics VLANs. * Network Security Guardrails: Manage firewall rules, routing rules, and strict IP whitelisting to ensure 3PL integrations align with corporate cybersecurity frameworks. 3. Core Enterprise Infrastructure & SAP Backing * Network Architecture Management: Oversee and scale EMEA-wide network routing, switching, firewalls, and enterprise identity management systems. * SAP Technical Prerequisites: Manage critical infrastructure prerequisites that fuel our SAP-centric strategy, including network print routing, RFC endpoints, secure connectivity paths, and POS-to-ERP transaction queues. * Global Architecture Alignment: Partner closely with global architecture units to ensure European implementations conform to standard global design baselines. 4. Information Security, Governance & Compliance * Endpoint Protection: Enforce corporate cybersecurity standards across all endpoints using modern Identity Lifecycle mechanisms (Entra ID/Azure AD) and device compliance tools (Microsoft Intune/MDM). * Threat & Risk Management: Monitor, identify, and remediate environment vulnerabilities. Support penetration testing schedules, deploy Multi-Factor Authentication (MFA), and maintain device encryption policies. * Data Protection Compliance: Ensure all localized retail systems and warehouse practices comply directly with GDPR, IT General Controls (ITGC), and corporate data breach prevention playbooks. 5. Office IT Operations & Service Delivery * Corporate Workplace Operations: Manage daily IT infrastructure across EMEA offices and showrooms, covering corporate hardware lifecycles (Windows/MacOS), M365 systems, conferencing technology, and automated onboarding/offboarding workflows. * Vendor SLA Management: Manage local and regional hardware vendors, telecom partners, field support agencies, and POS providers, holding them accountable to strict ticket resolution timelines via ServiceNow. * Asset Management & Playbooks: Build and update detailed IT asset registers alongside infrastructure configurations, store deployment playbooks, and standardized troubleshooting runbooks. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)