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# IT-Mitarbeiter Helpdesk / Support

- **Company:** DIS AG
- **Location:** Speyer, Germany
- **Salary:** €36,500.0 - €44,500.0
- **Contract:** Permanent contract
- **Skills:** Product Software Implementation Methods, Information Technology, User Accounts
- **Published:** August 11, 2026
- **Apply:** https://www.xing.com/jobs/speyer-it-mitarbeiter-helpdesk-support-157045584

## About the Role

* Abgeschlossene Berufsausbildung im Bereich Fachinformatik oder eine vergleichbare Qualifikation
 * Solider Umgang mit MS Software sowie IT-Geräten
 * Profunde Kenntnisse in der Hardwareinstallation/Softwareinstallation

## Description

* Beratung und Schulung von Nutzern
 * Anlegen und Verwalten von Benutzerkonten und Zugriffsberechtigungen
 * Installation, Konfiguration und Wartung von Hardware und Software
 * Aufnahme und Verarbeitung von Anfragen von Nutzern über ein Ticketsystem und per Telefon
 * Selbstständige Lösungsfindung für Probleme


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