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# Unified Commerce Business Analyst

- **Company:** FashionJobs
- **Location:** Hilversum, Netherlands
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), JIRA, Middleware, SAP (Applications), Data Streaming, Systems Integration, Workflow Management Systems
- **Published:** May 28, 2026
- **Apply:** https://nl.fashionjobs.com/job/hunkemoller/Unified-commerce-business-analyst,11683182.html

## About the Role

* Retail / omnichannel background with a strong understanding of store & digital workflows
 * Self driven, independent working style; you learn fast, structure ambiguity, and move work forward
 * Strong problem solving skills and comfort with complex, interconnected systems
 * Experience with commerce platforms and preferably SAP and integrations (APIs/middleware/event flows)
 * Hands-on with JIRA, requirement refinement, and testing workflows
 * Able to flex across channels as priorities shift

## Description

* Analyse and map end to end omni & retail processes, identifying gaps and dependencies
 * Translate business needs into clear requirements, user stories, workflows, and documentation
 * Partner with Product Owners across channels (POS, OMS, Webshop/App, CRM & Loyalty) as well as the business
 * Collaborate with SAP and Integration teams to understand system behaviour, data flows, and impacts
 * Support testing, validate solutions, and help drive release readiness
 * Facilitate workshops, structure complex topics, and bring clarity to ambiguous problem spaces
 * Support processes, including:
 * Performing integration impact assessments as part of the business case
 * Checking for duplication with existing applications or unused modules/features
 * Ensuring operability and confirming ownership within Business Technology for mission critical systems
 * Coordinating required involvement from the Enterprise Architect at defined checkpoints
 * Supporting Security (GISO) and Privacy requirements prior to contracting or onboarding decisions
 * Ensuring platform compatibility and flagging exceptions for approval


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