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# Change Management Specialist

- **Company:** iShare Inc
- **Location:** Buffalo, NY, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, DevOps, Servicenow
- **Published:** August 11, 2026
- **Apply:** https://www.wayup.com/i-j-Change-Management-Specialist-iShare-Inc-038078415870287/

## About the Role

8+ years of IT Service Management / Change Management experience.
Strong ServiceNow Change Management expertise.
Experience with CAB, Change Enablement, Change Calendar, and Change Governance.
Strong knowledge of CMDB, CSDM, CI relationships, and ITSM processes.
Experience with ServiceNow Performance Analytics, dashboards, workflows, and reporting.
Strong ITIL knowledge; ITIL 4 Foundation required.
Experience with Incident & Problem Management integration.
Knowledge of DevOps/CI-CD change management and automation.
Strong analytical, communication, stakeholder management, and leadership skills.
Financial services/banking experience is preferred.
ServiceNow CSA/CIS-ITSM certification is a plus.
Preferred Experience
Change automation / AI automation
ServiceNow ITSM
Risk and impact assessment
Change-related KPI reporting
Releasing audit-ready change records



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