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# Servicenow Developer & Servicenow Architect

- **Company:** SRS Consulting Inc
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Artificial Intelligence, Unit Testing, Software as a Service, Application Enhancement Tool, Servicenow
- **Published:** August 11, 2026
- **Apply:** https://www.dice.com/job-detail/29411f10-aae1-4934-ad1b-3891958dc4e7

## About the Role

* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
 * 8+ years experience as part of a professional services organization; or equivalent education/experience.
 * Industry domain expertise in SAAS.
 * Creative with comfort running projects independently.
 * Success driving complex issues through analysis and resolution.
 * Experience working collaboratively.
 * ServiceNow certifications in aligned workflow.
 * Independently leverages AI to optimize workflows, tailor customer solutions, and inform strategic decisions.
 * Articulates AI system design, ethical implications, and platform use cases clearly, guiding peers and stakeholders in responsible, value-driven AI adoption.

Must Have Certifications

 * CSA - ServiceNow Certified System Administrator/CAD

## Description

Lead smaller projects and teams compared to Principal Technical Consultants, focusing on story execution, sharing customer successes, and guiding customers on business value.

 * Develop expertise in 1-2 ServiceNow offerings, providing prescriptive guidance and maintaining platform health through hands-on technical leadership.
 * Guide customers through technical documentation and discussions, driving innovation for consistent delivery.
 * Coach and mentor junior team members (Technical Consultant and Associate Technical Consultant) on solutioning, building expertise, and project challenges as they arise.
 * Participate in workshops with customers to assess current processes and establish future-state processes.
 * Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
 * Provide oversight and unit testing of code developed by partner or customer employees.
 * Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
 * Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
 * Provide feedback to product development to improve the product based on experiences gained with customers.


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