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# Hardware Engineer

- **Company:** Dexian Signature
- **Location:** Herndon, VA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Data Centers, Linux, Serial ATA, Firmware, Issue Tracking Systems, Windows Desktop, Connectivity Problems, Peripherals, Computer Equipment, Laptops
- **Published:** August 11, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9087118/hardware-engineer

## About the Role

* 0-2 years of professional experience in IT support, desktop support, or hardware technician roles.
 * Basic familiarity with Windows or Linux operating systems (installation, configuration, troubleshooting).
 * Comfortable working with PC hardware components (SATA/SSD/HDD, RAM, power supplies, motherboards) and common peripherals.
 * Strong problem-solving skills and an attention to detail.
 * Good verbal and written communication skills; customer-service oriented.
 * Ability to lift and move hardware (typically up to 50 lbs.) and work in office or data-center environments.
 * Willingness to work occasional extended hours for deployments or hardware refreshes., * Security+ certification required.
 * Experience with Jira ticketing systems desired.

## Description

We are seeking an entry-level Hardware Engineer to join our IT/Hardware Support team. This role will focus on triaging help desk tickets, performing hardware installations and removals, and providing first- and second-line technical support for desktop/laptop/workstation systems. The ideal candidate has basic experience with Windows or Linux, strong troubleshooting skills, and a customer-service mindset., * Respond to and resolve help desk tickets in a timely manner (hardware-related issues, peripheral and connectivity problems, basic OS troubleshooting).

 * Install, configure, image, upgrade, and decommission desktops, laptops, monitors, docking stations, printers, and other peripherals.
 * Perform hardware diagnostics and basic repairs; escalate complex hardware or firmware issues to senior engineering or vendor support.
 * Maintain accurate inventory records and asset tagging for hardware lifecycle tracking.
 * Apply operating system updates, drivers, and firmware as required.
 * Assist with cable management, workstation setup, and office moves or reconfigurations.
 * Create and maintain standard operating procedures (SOPs) and documentation for common tasks.
 * Provide courteous and professional support to end users; communicate ticket status and resolution steps clearly.
 * Follow IT security and compliance policies when handling equipment and data.


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