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# Storage Infrastructure Engineer

- **Company:** Anson McCade
- **Location:** Stevenage, UK
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Data Centers, Firmware, NetApp Applications, Software Engineering, Backup and Restore, System Availability, Storage Technologies, Vmware
- **Published:** August 11, 2026
- **Apply:** https://www.totaljobs.com/job/storage-engineer/anson-mccade-job107823990

## About the Role

* Capability to handle Severity 1 & 2 Incidents and provide RCA.
 * Strong understanding of NetApp Storage Engineer practices in enterprise-scale environments.
 * Knowledge of NetApp storage hardware.
 * Solid grasp of general NAS/SAN principles.
 * Familiarity with VMware integration with NetApp.
 * Note: Applicants who do not meet every single requirement are still encouraged to apply if they possess strong transferable skills or a background in IT service support.

## Description

As a 2nd Line System Engineer, you will contribute to building a better service by working with new technologies within a collaborative team environment. Your day-to-day duties will include:

 * Incident & Request Management: Investigate, assess, and resolve customer and system issues, including Severity 1 & 2 incidents, while providing Root Cause Analysis (RCA) information within agreed SLAs and KPIs.
 * Storage & Backup Administration: Monitor and manage large-scale NetApp Storage and Cohesity backup environments across three data centre sites, ensuring high availability, performance, and resilience.
 * NAS & SAN Operations: Handle NAS and SAN administration, including VMware integration, fabric switch configuration, zoning, and troubleshooting.
 * Capacity & Asset Management: Perform capacity management, reporting, proactive risk identification, and implement remedial actions.
 * Hardware & Software Lifecycle: Plan and execute storage software/firmware upgrades with minimal service impact, alongside installing and commissioning new storage/backup hardware within target timescales.
 * Documentation & Change Control: Create work processes, document working outcomes, raise and present change requests, and contribute to continuous service improvement initiatives.
 * Compliance: Adhere to all information security policies, change and release procedures, configuration guidelines, and security operating orders.


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