> Markdown version of [/jobs/ext/2022200-network-ops-shift-manager](https://www.wearedevelopers.com/jobs/ext/2022200-network-ops-shift-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Ops Shift Manager - **Company:** HIVED LTD - **Location:** London, UK - **Salary:** £34,777.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Artificial Intelligence, Power BI, SQL Databases, Operational Systems, Looker Analytics - **Published:** August 11, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5833782425 ## About the Role * Proven operational expertise in middle-mile or line-haul transportation * Strong leadership presence - able to motivate a team under pressure and hold people accountable * Excellent communication skills; able to give clear instructions and challenge constructively * Highly adaptable - comfortable making quick decisions in a dynamic environment without much oversight at night * Strong problem-solving mindset with the ability to analyse root causes and implement fixes * Proficient in operational systems, Excel/Google Sheets for reporting and basic analysis * Minimum 2-4 years experience in supply chain/logistics, with at least 1 year in a supervisory/team lead role Nice to Have * Experience using advanced reporting tools (Power BI, Looker, SQL) * Knowledge of carrier rate cards and cost-to-serve drivers * Formal training in Lean, Six Sigma, or continuous improvement * Dynamic working environment with a diverse and driven team * Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role * 25 days of holiday allowance plus public holidays ## Description As a Network Ops Shift Manager, you will lead on-shift teams through the complexities of middle-mile parcel transportation, acting as the operational Subject Matter Expert. You will motivate and coach Associates to meet daily volume, service, and cost targets, making real-time decisions to resolve issues, optimise routes, and drive continuous improvement. You are a confident communicator who balances firm accountability with supportive leadership in a high-pressure setting. This is a key frontline leadership role responsible for shift performance, team development, compliance, and bridging tactical execution with broader operational goals. Heads up: this is a preemptive posting. We're not hiring for this role right now, but expect to open it soon as we keep growing. We're collecting applications early so we can move fast when it does. * Act as the on-shift Subject Matter Expert for all middle-mile operational processes and systems * Lead the shift team (Associates) to deliver daily volume on time and within cost targets * Monitor real-time performance, proactively resolve exceptions, and re-plan routes/carriers as needed * Conduct shift handovers, briefings, and de-briefs with clear actions and accountability * Coach and develop Associates through real-time feedback and structured performance conversations * Own shift-level reporting and escalate critical issues with recommended solutions to the Manager * Drive continuous improvement on shift - identify recurring issues and implement immediate fixes * Ensure full compliance with safety, carrier contracts, and audit requirements * Ensure on time set off for all drivers from Redditch * On the ground management, * Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network * Check the Impact Reports for 2024 and 2025 * Keep up with HIVED here ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe)