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# End User Computer Senior Specialist

- **Company:** Intercity Technology Limited
- **Location:** Shefford Woodlands, UK
- **Experience:** Expert
- **Salary:** £63,000.0 - £103,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Android Software Development, Apple IOS, Apple Mac Systems, Audio Video Distribution, Cloud Computing, Configuration Management, System Center Configuration Manager, Windows API, Windows PowerShell, Azure Active Directory, Zero Trust Network Access, Software Deployment, EndPointSecurity, Mobileiron, Workspace ONE, Microsoft InTune, Deployment Automation, Casper Suite, CIS Benchmarks
- **Published:** August 11, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5836604872

## About the Role

* Strong experience delivering Intune, Autopilot and modern endpoint management projects in a Professional Services organisation, consultancy or other customer-facing environment
 * Strong experience in Windows PowerShell scripting
 * Deep understanding of Windows 10/11, AvD, W365 and mobile configuration management, security baselines and device lifecycle processes
 * Solid knowledge of Microsoft Entra ID, Conditional Access and identity-driven device controls
 * Solid understanding of application deployment, packaging, Win32 apps, MSIX or enterprise app lifecycle management
 * Ability to troubleshoot complex device, policy and compliance issues across diverse environments
 * Knowledge of Windows Update for Business, feature update rings and patch governance
 * Strong communication skills and confidence leading customer workshops and technical discussions
 * A structured, methodical approach with ownership of outcomes
 * Ability to prioritise workloads and switch between tasks quickly
 * Ability to adhere to, uphold and develop processes
 * Good documentation skills
 * Experience with customer workshops including W365
 * Advantageous, but not essential: Microsoft certifications such as MD-102, MS-102, SC-300, SC-400 or AZ-140
 * Advantageous, but not essential: Experience with Defender for Endpoint, security hardening or Zero Trust architecture
 * Advantageous, but not essential: Knowledge of other third-party tooling such as Robopack
 * Advantageous, but not essential: Experience migrating from legacy tooling such as SCCM, JAMF, MobileIron or Workspace ONE to Intune
 * Advantageous, but not essential: Experience designing BYOD, COPE or frontline worker device strategies
 * Advantageous, but not essential: Knowledge of Copilot for M365 and Security Copilot

## Description

* Design and deliver Intune-based endpoint management solutions across Windows, iOS, Android, MacOS, AvD and W365
 * Lead customer workshops, discovery sessions and design engagements focused on modern endpoint strategy
 * Build and optimise Autopilot, provisioning workflows, configuration profiles, compliance policies and security baselines
 * Design and implement device compliance, identity-driven access and Zero Trust-aligned controls
 * Troubleshoot complex endpoint issues and act as a senior escalation point for device, policy and configuration challenges
 * Develop governance frameworks for device lifecycle, patching, application deployment and operational excellence
 * Produce high-quality documentation, design artefacts and customer-ready technical deliverables
 * Collaborate with Sales and commercial teams to contribute to commercial proposals on solution designs
 * Undertake customer MCI (FA Accelerate) workshops including W365

Technologies:

 * Android
 * Cloud
 * Copilot
 * Support
 * macOS
 * Mobile
 * PowerShell
 * Security
 * Windows
 * iOS

More:

We are Intercity Technology, a technology solutions partner providing reliable and secure technologies across communications, cloud and managed services. We are a people-focused business that combines passion, expertise and dedication to deliver extraordinary results for customers. This is a hybrid role with travel once a week to our Meppershall site and occasional customer visits after training. We offer 33 days holiday including bank holidays, increasing annually by up to five additional days, annual pay reviews, a holiday buy scheme, an all-company bonus scheme, death in service cover, an employee assistance programme, company pension, an active social calendar, and a strong focus on development through structured learning, funded certifications and clear career progression. We are proud of our achievements, including a Customer Net Promoter Score of 92, Gold Investors in People accreditation, Employer of the Year 2025 at the British Business Excellence Awards, and a Gold
EcoVadis rating placing us among the top 3% of companies for sustainability performance. We are committed to equal opportunities, fair selection and pre-employment checks to support our ISO27001 and Cyber Essentials Plus certifications.


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