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# Business Analyst, Commerce, Manager, Deloitte Digital

- **Company:** Deloitte
- **Location:** Bristol, UK
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Data Analysis, Cloud Engineering, Data Visualization, Scrum Methodology, SAP (Applications), Shopify, Generative AI, Adobe, Api Design, Microservices
- **Published:** August 11, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2918947631-2

## About the Role

interpret key metrics, and utilise data visualisation techniques to inform requirements and optimise solutions. Proficiency in customer journey mapping is highly valued.AI Fluency: A practical understanding of how Artificial Intelligence and Generative AI can be applied within commerce to enhance product capabilities, improve customer experience, and boost team productivity. This includes the ability to elicit requirements for AI-driven features and integrate AI components into solutions.Consulting & Client Engagement: Exceptional client relationship management, stakeholder engagement, and presentation skills. Ability to act as a trusted advisor, challenge assumptions constructively, and guide clients through complex decisions.Collaboration & Leadership: Strong coordination skills, with the ability to work effectively across diverse, multi-disciplinary teams (design, architecture, development, delivery), whilst also mentoring and guiding junior team
members.Problem-Solving: A proactive and analytical approach to problem-solving, with the ability to break down complex issues and propose innovative, practical solutions.Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.CustomerHuman connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that

## Description

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Business Analyst in Deloitte Digital's Commerce offering, you will play a pivotal role in shaping the future of digital commerce for our global clients. You will be at the forefront of
innovation, guiding clients through the evolving digital landscape and leveraging cutting-edge technologies to build resilient, scalable, and customer-centric commerce platforms.About the role:You will be instrumental in identifying and translating complex business challenges into clear, actionable solutions. This includes driving discovery phases and shaping strategic initiatives that drive tangible business value.You will expertly elicit, analyse, and document detailed business requirements, user stories, and functional specifications, ensuring alignment between client vision and technical delivery.Your role will involve close collaboration with cross-functional teams - including designers, architects, developers, test engineers and delivery leads - to facilitate seamless execution of product delivery.You will also be key in coordinating delivery efforts, applying agile methodologies, and contributing to data analysis and visualisation to inform decision-making and optimise
customer journeys.You will be a trusted point of contact for client stakeholders, cultivating strong relationships by ensuring their needs are met, and our solutions contribute directly to their business goals, embodying Deloitte's commitment to outstanding client service.This role offers the chance to make a significant and meaningful impact, transforming how businesses connect with their customers in a rapidly changing digital world.Connect to your skills and professional experienceTo thrive as a Business Analyst in our Commerce business, you will need to possess a strong blend of strategic insight, technical acumen and exceptional consulting capabilities. We are looking for practitioners who can adeptly navigate complex client environments, solve intricate problems, and drive successful outcomes.Your experience should include:Experience: Significant experience working on agile software development projects, working as a Business Analyst or adjacent role.Core
Business Analysis Expertise: Proven ability in requirements elicitation, analysis, documentation (user stories, functional specifications), process mapping, and use case merce Platform Acumen: Demonstratable experience with leading commerce platforms (e.g., Salesforce Commerce Cloud, commerce tools, SAP Commerce Cloud, Adobe Commerce, Shopify Plus) and a strong understanding of the digital commerce posable Architecture & MACH Principles: Familiarity with modern composable commerce architectures and the principles of Microservices, API-first, Cloud-native, and Headless (MACH) to build flexible and future-proof solutions. Ability to adapt to diverse client architectural landscapes where required.Agile Proficiency: Deep understanding and practical application of Agile methodologies (Scrum, Kanban, SAFe) within a fast-paced delivery environment, coupled with a critical and pragmatic approach to incremental value delivery.Data-Driven Insights: Ability to perform data analysis


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