> Markdown version of [/jobs/ext/202284-system-support-technician-iii](https://www.wearedevelopers.com/jobs/ext/202284-system-support-technician-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Support Technician III - **Company:** Tekmanagement, Inc. - **Location:** Medford, OR, United States - **Experience:** Experienced - **Salary:** $70,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Cloud Computing, Cyber Security, Disaster Recovery, Hyper-V, Information Technology Operations, Routing, SQL Databases, Virtual Local Area Networks, Scripting, Firewalls (Computer Science), Information Technology, Workday, Vmware - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dbe91ecf1f9ea389 ## About the Role What We're Looking For:We need a technical powerhouse, service-oriented professional with strong problem-solving skills and the ability to work effectively under pressure with 3-5 years of similar industry experience. The ideal candidate will possess: Technical Competencies: * Deep understanding of IT infrastructure, cloud computing, and cybersecurity. * Strong analytical and troubleshooting skills to resolve advanced technical challenges. * Ability to clearly communicate complex technical concepts to both clients and team members. Key Traits & Skills: * Accountability & Integrity: Dependable, ethical, and committed to delivering high-quality work. * Customer Focus: Passion for providing exceptional service and building strong client relationships. * Critical Thinking: Proactively identify, analyze, and solve complex IT issues. * Adaptability: Thrive in a dynamic environment with shifting priorities. * Collaboration: Work effectively within a team to achieve shared goals. * Passion for Excellence: Continuously seek opportunities for growth, innovation, and service improvement. * Time Management: Prioritize workload effectively, balancing multiple tasks with attention to detail. * Professional Growth: Commitment to continuous learning and obtaining relevant certifications., * Ability to lift, carry, and move items up to 50 lbs (occasionally more with assistance). * Ability to sit, stand, bend, stoop, and reach throughout the workday. * Ability to remain seated at a computer workstation for extended periods., * Help desk: 3 years (Preferred) * Windows: 5 years (Preferred) Ability to Commute: * Medford, OR 97504 (Required) ## Description * Lead technical projects and provide proactive and reactive support to diverse client environments. * Ensure seamless IT operations, including system design, analysis, and disaster recovery planning. * Deploy, configure, and manage on-premise and cloud-based solutions. * Diagnose and resolve escalated technical issues while maintaining outstanding customer service. * Document systems, processes, and client environments to drive efficiently. * Collaborate with internal teams to optimize service delivery and technical excellence. * Participate in an on-call rotation to provide after-hours support as needed. This is a full-time position (Monday-Friday, 7 AM-5 PM) and participation in an on-call rotation to provide after-hours support as needed to meet peak client needs. You'll spend approximately 75% or more of your time on billable work and will be responsible for accurate and timely documentation in our ConnectWise system., * Technical Mastery: Work with Hyper-V/VMware, Azure, Active Directory, SQL, Exchange, networking (VLANs, firewalls, routing, security protocols), and automation/scripting. * Problem-Solving: Conduct root cause analysis and troubleshoot complex IT issues. * Customer Service Excellence: Deliver outstanding service, ensuring customer satisfaction, upholding SLAs, and exceeding performance goals. * Project Leadership: Manage IT implementations, migrations, and upgrades for business-critical systems. * Efficiency Optimization: Leverage automation and process improvements to enhance IT operations. * Collaboration & Culture: Work closely with internal teams, fostering a culture of teamwork, integrity, and service excellence. * Documentation & Reporting: Maintain accurate records of client environments and analyze feedback to drive improvements. ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Azure-Well Architected Framework - designing mission critical workloads in practice](https://www.wearedevelopers.com/videos/1529-azure-well-architected-framework-designing-mission-critical-workloads-in-practice) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)