> Markdown version of [/jobs/ext/2023483-it-support-specialist-onsite-2nd-level](https://www.wearedevelopers.com/jobs/ext/2023483-it-support-specialist-onsite-2nd-level). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT Support Specialist Onsite, 2nd Level

- **Company:** hanfried Personaldienstleistungen GmbH
- **Location:** Hannover, Germany
- **Salary:** €35,360.0 - €38,480.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Networking Hardware, Systems Integration, Laptops
- **Published:** August 11, 2026
- **Apply:** https://www.adzuna.de/details/5835496896

## About the Role

* Abgeschlossene Ausbildung als Fachinformatiker (m⁠/⁠w⁠/⁠d) für Systemintegration oder eine vergleichbare Qualifikation
 * Kenntnisse in Windows-Betriebssystemen und im Bereich Applikationssupport
 * Gute Kenntnisse im Umgang mit Endgeräten (PC-Hardware, Laptops, Netzwerkkomponenten etc.)
 * Erfahrung in der Analyse und Behebung von Fehlern im IT-Umfeld

## Description

* Sicherstellen der Wiederherstellung von Soft- und Hardwarestörungen
 * Übernehmen des Applikationssupports für die in der Produktion eingesetzte Software
 * Pflegen und Aktualisieren der Benutzer-, System- und Betriebsdokumentationen
 * Verantworten der strukturierten Dokumentation im Kunden-Ticketsystem


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