> Markdown version of [/jobs/ext/202399-vp-change-management-hybrid](https://www.wearedevelopers.com/jobs/ext/202399-vp-change-management-hybrid). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # VP Change Management (Hybrid) - **Company:** The Bancorp, Inc. - **Location:** Wilmington, DE, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Artificial Intelligence, Microsoft Outlook, Software Documentation, Data Visualization, Microsoft Office, Microsoft PowerPoint, Power BI, Microsoft SharePoint, Software Requirements Analysis, Tableau (Software), Software Version Control - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7683bd58e7407624 ## About the Role * Bachelor's degree or equivalent experience. Relevant disciplines may include (but are not limited to) business, communications, journalism, humanities, social sciences, public policy, or related fields-with demonstrated strength in organizing information and communicating clearly. * 8+ years of experience leading or owning meaningful work in operating model improvement, org/process design, process transformation, change management, business operations, program leadership, or comparable roles with demonstrable outcomes. * Ability to lead cross-functional work in a matrixed environment, influence stakeholders, and drive decisions and adoption. * Strong writing and communication skills: able to synthesize complex information, create usable documentation, and craft clear stakeholder communications. * Comfort using modern productivity tools, including AI-assisted workflows, with sound judgment and quality * Team player able to work effectively in a highly collaborative, growth-forward, multi-tasking environment. Preferred Requirements * Experience supporting teams in Financial Crime Risk Management (FCRM) and/or adjacent areas (compliance, risk, BSA/AML, fraud, investigations, payments risk, operational risk). * Experience with process engineering and redesign methods (e.g., process mapping, requirements definition, root cause analysis, RACI, controls integration). * Lean/Six Sigma (or similar) certification. * CAMS and/or ACFCS (or similar) certification. * Proficiency in Microsoft tools (Outlook/shared mailboxes, Excel, PowerPoint, Word, Teams/SharePoint); familiarity with reporting/visualization tools (e.g., Tableau/Power BI). ## Description ***After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.*** The VP Change Management (FCRM Advisory) assists and leads operating model design and process improvement. This role evaluates current-state organizational structure, governance, and end-to-end workflows; defines target-state designs; and drives adoption through structured change management. The VP partners with leadership, operations, and cross-functional stakeholders in a highly collaborative and matrix environment to implement scalable, well-governed processes, clear documentation, and a continuous improvement culture-strengthening efficiency, quality, and control in a regulated environment. The role also identifies opportunities to modernize workflows using automation and AI-enabled tools where appropriate, with appropriate controls and quality standards. At The Bancorp, we've spent over 20 years driving innovation in the financial services industry. As a trusted partner to businesses from startups to Fortune 500 companies, we provide the people, processes, and banking technology to help our clients succeed. Whether you're working in Fintech Solutions, Institutional Banking, Commercial Lending, or Real Estate Bridge Lending, you'll have the opportunity to be part of a team that's transforming businesses with forward-thinking, tech-powered solutions., * Leads operating model and organizational design: assess current-state structure, roles/responsibilities, spans/layers, handoffs, and governance; recommends and drives target-state design and implementation. * Drives and owns process re-engineering for priority workflows. Facilitates current-state mapping, root cause analysis, redesign, control point definition, and measurable improvements. * Assists in the design and implementation of process governance: documentation standards, version control, change control, approvals, training/enablement approach, and audit-ready artifacts aligned to policy and control expectations. * Intake and service management for Advisory work: triage standards, routing rules, ownership models, SLAs, escalation paths, and closure reporting. * Drives adoption through change management: stakeholder analysis, communication strategies, enablement/training materials, reinforcement plans, and feedback loops to ensure new operating models and processes stick. * Develops executive-ready communications (briefs, decks, updates, stakeholder communications) with leadership to translate complex change into clear decisions, priorities, and actions. * Facilitates effective transformation governance: agendas, pre-reads, decision logs, risk/issue management, dependency tracking, and escalation to maintain momentum and remove blockers. * Assists in the identification and implementation of modernization opportunities using automation and AI-enabled tools, ensuring practical deployment, quality checks, and appropriate guardrails. * Serves as a connector and motivator across teams and stakeholders, using influence, clarity, and follow-through to drive aligned outcomes. * Performs other duties as assigned. * No travel required. ## Related Videos - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems](https://www.wearedevelopers.com/videos/1623-breaking-silos-successful-collaboration-between-tech-business-teams-in-complex-enterprise-systems) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Events like RSAC Get You CISOs. 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