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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Change Management Consultant - **Company:** Kforce Inc. - **Location:** Armonk, NY, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Business Logic, Cloud Computing, Data Migration, Release Management, Cloud Services, Salesforce.Com, Systems Integration, Enterprise Software Applications, Technical Debt, SAP Business Technology Platform, Salesforce Sales Cloud - **Published:** August 11, 2026 - **Apply:** https://www.dice.com/job-detail/5c253827-3ee8-4927-affd-b91a854eeac6 ## About the Role * 8+ years of experience supporting change management, communications, readiness, or adoption for large enterprise technology, CRM, Salesforce, or customer-service transformations * Ability to understand and explain the business impacts of Salesforce Energy & Utilities Cloud, OmniStudio and OmniScript, Clean Energy Module capabilities, integrations, data migration, and customer-process changes * Experience with stakeholder analysis, change-impact assessment, communication planning, readiness, learning support, adoption measurement, and reinforcement * Strong facilitation, presentation, writing, relationship-building, and conflict-resolution skills * Experience working with senior leaders, operational stakeholders, and distributed Agile delivery teams * Exceptional verbal and written communication skills, including the ability to make complex technical and process changes understandable to nontechnical audiences, * Prosci, CCMP, ATD, or comparable change-management or training credentials * Utility customer-service, customer information system, or clean-energy program transformation experience * Experience with Salesforce learning, digital-adoption platforms, or role-based training development ## Description Kforce's client in Armonk, NY that is seeking an experienced Change Management Consultant to support a large-scale, greenfield customer technology and customer information system transformation for a regulated energy and utilities organization. The program is modernizing customer service and clean-energy program capabilities, replacing legacy Salesforce environments, preserving required business logic, and reducing technical debt through a clean future-state architecture. The core technology landscape includes Salesforce Energy & Utilities Cloud, Service Cloud, Sales Cloud, Data Cloud, OmniStudio including OmniScript, the Salesforce Clean Energy Module, SAP BTP integrations, customer-facing APIs, data migration, security and privacy, quality engineering, and enterprise release management., * Assess stakeholder groups, current ways of working, process changes, system impacts, role impacts, adoption risks, and readiness needs * Develop and execute change, communication, stakeholder engagement, readiness, learning, adoption, and reinforcement plans aligned to program milestones and releases * Translate changes involving Energy & Utilities Cloud, OmniScript-guided processes, Clean Energy Module capabilities, customer APIs, and data migration into clear audience-specific messages and role impacts * Create communication materials, manager guidance, job aids, learning inputs, process-change summaries, readiness checklists, and adoption measures * Partner with business leaders, product owners, Business Analysts, UX, architects, QA, project management, release, and training resources * Facilitate stakeholder sessions, readiness reviews, office hours, feedback loops, and change-network activities * Track resistance, communication effectiveness, training completion, user confidence, adoption, and post-release reinforcement needs * Support UAT engagement, cutover communications, hypercare, and transition to steady-state operations ## Related Videos - [The Algorithm That Nearly Killed Me: When Testing Isn't Enough](https://www.wearedevelopers.com/videos/2110-the-algorithm-that-nearly-killed-me-when-testing-isn-t-enough) - [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [How to Destroy a Monolith?](https://www.wearedevelopers.com/videos/1407-how-to-destroy-a-monolith) - [Where we're going we don't need JavaScript - Programming with Type Annotations](https://www.wearedevelopers.com/videos/455-where-we-re-going-we-don-t-need-javascript-programming-with-type-annotations) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)