> Markdown version of [/jobs/ext/2024782-implementation-consultant](https://www.wearedevelopers.com/jobs/ext/2024782-implementation-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Consultant - **Company:** Levelpath, Inc. - **Location:** San Francisco, CA, United States - **Experience:** Experienced - **Salary:** $150,000.0 - $200,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software Documentation, Salesforce.Com, Zendesk - **Published:** August 11, 2026 - **Apply:** https://www.careerbuilder.com/job-details/implementation-consultant-san-francisco-san-francisco-ca--248efe75-bb1f-4f75-a693-569507a80061 ## About the Role You're a problem-solver who dives deep, learns fast, and applies knowledge to drive progress. Big challenges inspire you - you map the path and own the results. You love helping others, thrive in smart teams, and find motivation in shared milestones. You value fast iteration and real feedback from both your team and from customers. You're an early riser, and ready for your next adventure., * Empathy, patience, and a sense of urgency when supporting customers * 6+ years of professional experience, including at least 4 years in a direct customer-facing role (customer success, implementation, or solutions consulting) * B2B SaaS experience in a fast-paced environment * BA or BS * Demonstrated experience problem-solving with attention to detail * Stellar organizational skills and experience improving processes * Strong written and verbal communication skills * Adaptability and ability to flourish in a fast-paced environment * Comfort in managing multiple workstreams * Ability to communicate with stakeholders across product and engineering * Effective collaboration and self-starter mindset * Availability for some travel - when the time comes to visit your customers!, Artificial Intelligence (AI), Best Practices, Communication Skills, Consulting, Customer Acquisition, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Enterprise Sales, Finance, Global Branding, Legal, Metrics, Onboarding, Organizational Skills, Performance Reviews, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Demonstration, Product Documentation, Product Engineering, Purchasing/Procurement, Sales, Sales Support, Salesforce.com, User Documentation, Vendor/Supplier Relations, Vision Plan, Willing to Travel, Writing Skills, ZenDesk ## Description We're hiring a Implementation Consultant to help scale our platform and deliver value to customers from day one. You'll play a key role in the pre-sales process supporting AEs and demos, the onboarding and implementation process, and driving continuous customer value. This is an opportunity to join a a high-impact, customer-obsessed solutions team tackling procurement challenges head-on and play a critical role in our customer's success. This is a full-time position that will be based out of our San Francisco Headquarters. What You'll Do * Build deep, lasting relationships with our existing and future customers * Advise and support the implementation of Levelpath to our customers * Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts * Develop best practice guides and product documentation to share with customers * Identify champions and build relationships with key business stakeholders within accounts * Drive new solution offerings to our customers by working directly with the sales team * Bring new products to market by collaborating closely with the product & engineering team * Represent the voice of your customers in product asks * Drive and support customer health via adoption metrics * Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team. ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Humanizing Your Documentation](https://www.wearedevelopers.com/videos/476-humanizing-your-documentation) - [User 1st! Technology 2nd! Stop building AI nobody uses - start delivering real business outcomes](https://www.wearedevelopers.com/videos/100337-user-1st-technology-2nd-stop-building-ai-nobody-uses-start-delivering-real-business-outcomes) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) - [Why Is Software Documentation Still Static – And Why Modern Browsers Deserve Better](https://www.wearedevelopers.com/videos/2054-why-is-software-documentation-still-static-and-why-modern-browsers-deserve-better) - [Coffee with Developers - CODE100 Manchester challenger Gbenga Oladipupo](https://www.wearedevelopers.com/videos/894-coffee-with-developers-code100-manchester-challenger-gbenga-oladipupo) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer)