> Markdown version of [/jobs/ext/2025021-on-site-it-support-engineer-desktop-network](https://www.wearedevelopers.com/jobs/ext/2025021-on-site-it-support-engineer-desktop-network). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# On-Site IT Support Engineer (Desktop & Network)

- **Company:** Sharp Brains
- **Location:** Madrid, Spain
- **Salary:** €22,000.0 - €30,000.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Microsoft Outlook, Desktop Computing, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Office, Peripherals, Laptops, Windows Client
- **Published:** August 11, 2026
- **Apply:** https://www.jobleads.com/es/job/e5a91a2c9d2f89547d18620cd3ce82940

## About the Role

Sharp Brains is seeking a Desktop Support L1 professional for on-site support in Madrid. You will handle hardware, software, and network issues, troubleshoot Windows 10/11, MS Office, Outlook, and standard business apps, and maintain desktops, laptops, and peripherals.

You will assist with AD tasks and VPN connectivity, log incidents, and escalate complex problems as needed. The role requires 1-3 years of Desktop/IT Support experience, strong customer service, and the ability to work



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