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# Sr Analyst Digital Experience Support

- **Company:** Target Brands, Inc.
- **Location:** Minneapolis, MN, United States
- **Experience:** Expert
- **Salary:** $73,000.0 - $132,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Visualization, E-Business, Microsoft Office, Microsoft Software, Microsoft PowerPoint, SQL Databases, Web Analytics, Data Management, Domo
- **Published:** August 11, 2026
- **Apply:** https://target.wd5.myworkdayjobs.com/targetcareers/job/1000-Nicollet-Mall-MinneapolisMN-55403-2542/Sr-Analyst-Digital-Experience-Support_R0000448911/apply

## About the Role

* Four year college degree, or equivalent experience
 * 5-7 years total experience with some digital/e-commerce experience/background
 * Operational knowledge of how digital orders move through the order pipeline
 * Excellent analytical, critical thinking, & problem solving skills
 * Ability to manage dynamic, fast-paced changes
 * Excellent communication skills
 * Ability to make complex ideas simple to understand
 * Experience building and analyzing quantitative data using visualization tools (such as SQL, DOMO, Greenfield, Fullstory, etc) to build dashboards and derive insights from data
 * Proficiency with Microsoft Office and other MS applications, including excellent Microsoft Excel skills and strong Microsoft PowerPoint skills
 * Required to be on-call 8am-8pm including weekends for one week on ~5 week rotational basis with increased coverage during Q4 to ensure uninterrupted real-time digital experience support, Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

## Description

Your primary focus will be on removing friction from the bottom of funnel guest experience by influencing operational and technical capabilities related to (but not limited to) the digital order pipeline and reducing top guest contact drivers. You will leverage operational and digital expertise to triage and facilitate resolution of technical and process issues within the digital guest experience, monitor digital order pipelines, recover from guest impacting issues, execute operational support, and drive continuous improvements to the guest experience. You will also provide efficient execution of Target's Digital business processes to maximize revenue, profitability, and guest conversion rates while ensuring a superior guest experience., * Independently identify and analyze operational and guest data to identify trends and build business cases to influence long term solutions that drive demand sales and improve the guest experience

 * Translate complex technical findings into clear, actionable mitigation recommendations for business stakeholders
 * Serve as a consultant and advisor to not only our Digital Operations team, but also Product, Guest Services, Fraud/Cyber, GSCL, Stores, and other key partners across the enterprise
 * Demonstrate advanced proficiency in digital analytics and data platforms (e.g., DOMO, Greenfield, SQL, Fullstory) sufficient to independently perform root cause analyses of production-impacting defects, develop operational monitoring views, and advise cross-functional partners on corrective strategies
 * Serve as a liaison between various business, operational, and technology teams (across geographies) to triage, prioritize, and drive resolution of live production-impacting digital issues
 * Perform Lead on Duty (LOD) responsibilities as a core operational function, including continuous health metric monitoring and reporting, real-time incident command, escalated issue management, and executive-level communication during active production-impacting events
 * During live digital incidents, partner with business and support teams to make critical and time-sensitive business and guest impacting decisions related to order cancellations, guest recoveries, and guest communication


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