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# Bilingual Japanese/English Network Support Technician (IT) (CA/YM)

- **Company:** ACTIVESOURCE RECRUITING SOLUTIONS LLC
- **Location:** Los Angeles, CA, United States
- **Experience:** Starter
- **Salary:** $45,011.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Documentation, Data Centers, PC Tools, Issue Tracking Systems, Local Area Networks, Microsoft Operating Systems, Network Service, Information Technology, Network Support
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5655b03b957d5835

## About the Role

Do you have experience in Microsoft Word?, Do you have a Bachelor's degree?, An IT company is seeking a Bilingual Japanese/English Network Support Technician join their team in Los Angeles, CA. This position is responsible for basic technical troubleshooting of network services. 0-1 years of LAN network experience, a bachelor's degree in computer science or related field, ability to work rotating shifts (including night shift and weekends), and ability to speak, read, and write Japanese is required. This is a full-time, non-exempt position, with excellent benefits including 401K., Bilingual Japanese/English Network Support Skills:
-Must be able to speak, read, and write Japanese
-Must have 0-1 years of LAN network experience
-Must have a bachelor's degree in computer science or related field
-Must be able to work rotating shifts (including night shift and weekends)
-Basic PC Skills (Microsoft OS, Word, Excel, etc), * Bachelor's (Required)

Experience:

 * LAN: 1 year (Preferred)

Language:

 * Japanese (Required)

## Description

Bilingual Japanese/English Network Support Duties:
-Technician for network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services
-Provides customer support by handling incoming customer calls and emails
-Basic technical troubleshooting of network services
-Supports hardware, software, and network related problems
-Creates, manages, documents and updates trouble tickets as necessary within the company ticketing system
-Create and updates System Document, Operation Manual, Knowledge Base and Trouble History
-Ensures successful completion of all daily tasks


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