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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr Technical Application Engineer - **Company:** Border States Industries, Inc. - **Location:** Fargo, ND, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Excel, Application Services, Microsoft Office, SAP ERP, Microsoft PowerPoint, SAP (Applications) - **Published:** August 11, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17897551?backUrl=%2Fcareer%2F17897551%2FSr-Technical-Application-Engineer-North-Dakota-Fargo ## About the Role * Bachelors technical or engineering degree or equivalent experience required. * 5 years of experience with technical and business aspects of the focus area required. * Knowledge and technical competence in understanding of electrical utility distribution and transmission systems preferred. * Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Access, and PowerPoint), internet, email, and SAP software preferred. Skills and Abilities * Excellent customer service skills including being competent, accurate, responsive, and engaged. * Excellent interpersonal, written, and verbal communication and customer service skills preferred. * Ability to effectively plan, organize, and present. * Excellent attention to detail and organizational skills. ## Description The Senior Technical Application Engineer leads the day-to-day operations in promoting sales, securing orders, and providing quality service to our customers. Regularly provides proactive, quality service to our customers on product and system applications. Provides technical product support for branches and customers, evaluates new products, and makes recommendations on stock levels. Provides field trouble shooting assistance, assists customers with field projects, contributes to all aspects of customer training, and conducts product application assessments. Responsibilities Essential Functions * Responsible for Center of Excellence based on area of focus. * Responsible for internal and external training strategy based on one or more focus area. * Mentors new hires and helps coworkers learn the position. * Provides technical, specific, or specialized product support for branches and customers. * Consistently provides responsive, quality service to meet and exceed customer expectations. * Contributes to planning and sale of Border States' technical products and services and supports the promotion of Border States' agency and distribution lines. * Contributes to in-depth, technically difficult conversations with consultants, customers, and employees related to product specifications. * Provides customers with timely follow-up on quotations, technical inquiries, and other requests. * Provides continuous contact and interaction with customers' engineering staff and consultants. * Maintains an in-depth understanding of the assigned product areas. * Works with a broad range of products and services. * Resolves complex issues related to product technology and assists the sales engineer and customer as needed. * Inputs TCCM cost savings documentation that is relevant to the assigned customer base. * Leads training on new and existing technical product lines and applications in the specified product areas. * Provides field trouble shooting assistance, training, and information/documentation support. * Conducts product application assessments including TCCM savings, elimination of duplicate items/material consolidation, alternative to materials, equipment, methods and practices, and regional, industry, and national standards for material, equipment, and apparatus. * Performs product updates and new product launches of branches and customers as required. Non-essential Functions * Attends and assists with trade shows and training programs as needed. * Provides technical training and presentations for Border States personnel internal as well as external customers. * Ensures existing product demos are functional condition. * Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions. * Familiar with all relevant SAP processes to support order entry and management., * Crawling (moving about on hands and knees or hands and feet) - Not at all * Climbing/Walking Stairs (ascending or descending) - Occasionally * Reaching (extending arms in any direction) - Occasionally * Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally * Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally * Balancing (maintaining body equilibrium to prevent falling) - Frequently * Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Occasionally * Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Not at all * Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally * Grasping (Applying pressure to an object with the fingers and palm) - Frequently * Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Occasionally * Talking (expressing or exchanging ideas by means of the spoken word) -Continuously * Driving (the control and operation of a motor vehicle) - Occasionally * Desk work (work usually performed at a desk) - Continuously ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Blazing Accessibility Basics](https://www.wearedevelopers.com/videos/568-blazing-accessibility-basics) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [WeAreDevelopers LIVE - Gaps in CSS, EU Accessibility Act and more!](https://www.wearedevelopers.com/videos/1314-wearedevelopers-live-gaps-in-css-eu-accessibility-act-and-more) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)