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# Solutions Engineer

- **Company:** RS Trailer Sales, LLC
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $188,200.0 - $227,700.0
- **Contract:** Permanent contract
- **Skills:** Software Debugging, DevOps, Github, Information Technology
- **Published:** August 11, 2026
- **Apply:** https://www.careerjet.com/jobad/usace1296ca23ef9393996d973a02e50bc

## About the Role

Minimum qualifications: Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. 8 years of experience working with client-side w…

 + 3 days ago

## Description

* Lead technical discovery, scoping sessions, and qualification calls with engineering, DevOps, and platform teams.
 * Deliver high-impact product demos, whiteboard sessions, and tailored technical deep dives.
 * Design and execute POCs, including benchmarking CI performance, optimizing pipeline architecture, and validating ROI models.

Act as a trusted technical advisor to customers

 * Build credibility with architects, engineering managers, SREs, and CTO-level stakeholders.
 * Translate engineering pain into clear solution designs using our CI cloud.
 * Guide customers on best practices for CI modernization, ephemeral compute, cost optimization, and migration off hyperscalers.

Solve technical challenges in real time

 * Assist customers in debugging CI performance bottlenecks, runner reliability issues, or pipeline misconfigurations.
 * Help teams optimize GitHub Actions at scale and adopt ephemeral runners effectively.
 * Maintain deep technical understanding of the company's architecture and how it integrates into complex enterprise environments.

Influence product direction

 * Capture customer feedback and use cases, advocating for features and improvements that accelerate adoption.
 * Collaborate with Engineering and Product to validate requirements, shape roadmap decisions, and improve usability for large-scale CI teams.

Support expansion and long-term success

 * Participate in strategic account planning with AEs, CSMs, and leadership.
 * Identify technical expansion opportunities within existing customers.
 * Ensure smooth handoff from evaluation to onboarding, working closely with post-sales teams.


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