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# Technical Support

- **Company:** CareerCircle
- **Location:** Webster, NY, United States (Remote available)
- **Salary:** $58,240.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Desktop Computing, Image Management, Imaging Technology, Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Microsoft Software, Productivity Software, Connectivity Problems, Office365, Peripherals, Laptops, User Administration
- **Published:** August 11, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/webster/dc7a8587-b4ac-44cb-a0e1-d4693bfd014d

## About the Role

Proven experience as a Desktop Technician, IT Support Specialist, or similar role

Strong proficiency with Microsoft technologies, including Windows OS, Microsoft 365, Teams, and Active Directory

Experience collaborating with cross-functional teams and communicating effectively with both technical and non-technical users

Ability to work comfortably in a manufacturing environment, including on the production floor

Solid understanding of hardware troubleshooting, imaging tools, and device lifecycle management

Strong problem-solving skills and a customer-focused mindset

Skills

Desktop, Windows 10, Support, Troubleshooting, Hardware, Windows, Customer service, Technical support, Deployment, Help desk, Office 365, Help desk support, Windows 7, O365, Ticketing system

## Description

Help Desk Support
Microsoft Windows
Account Management
Peripheral Devices
Business Valuation
Microsoft Windows 7
Microsoft Windows 10
Full Stack Development
Artificial Intelligence
Network Troubleshooting
Business Transformation
Hardware Troubleshooting, Provide day-to-day technical support for desktops, laptops, mobile devices, and peripherals across office and manufacturing environments

Troubleshoot Windows operating systems, Microsoft 365 applications, and related productivity tools

Support user account management, permissions, and security policies

Collaborate closely with IT team members, production supervisors, engineers, and end users to resolve issues quickly and minimize downtime

Maintain, deploy, and update hardware, including imaging devices, replacing components, and performing routine maintenance

Troubleshoot network connectivity issues and escalate more complex problems to the appropriate teams

Document procedures, incidents, and resolutions to improve team knowledge and operational efficiency

Ensure all work aligns with safety protocols and manufacturing standards, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Related Jobs
Desktop Support Technician
TEKsystems

Webster, NY*Remote

Operations
Communication
Microsoft 365
Microsoft Teams
Customer Service
Technical Support
Help Desk Support
Microsoft Windows
Account Management
Peripheral Devices
Business Valuation
Microsoft Windows 7
Microsoft Windows 10
Full Stack Development
Artificial Intelligence
Network Troubleshooting
Business Transformation
Hardware Troubleshooting
+0


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