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# Implementation Consultant I

- **Company:** Automatic Data Processing, Inc.
- **Location:** Norfolk, VA, United States
- **Experience:** Starter
- **Salary:** $85,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Automated Data Processing (ADP), Web Technologies
- **Published:** August 11, 2026
- **Apply:** https://jobs.adp.com/job/23687584/implementation-consultant-i-norfolk-va/

## About the Role

* At least 3 years of experience working in a client service/customer service environment
 * At least 1 year of business consulting experience.
 * Bachelor's degree or equivalent in education and experience

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

 * Proven ability to maintain focus and work effectively with multiple demands
 * Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
 * Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
 * Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
 * Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
 * Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
 * Proficient in the latest web technologies and working knowledge of various operating systems
 * Excellent analytical skills and time management skills
 * Excellent communication skills both verbal and written
 * Proficient using Microsoft Office

## Description

* Consult with clients to deliver a comprehensive ADP solution
 * Guide and drive the client towards the best solution for their business needs
 * Analyze existing systems, interface requirements, business processes
 * Partner with clients to understand their business and related needs
 * Incorporate new processes, tools and approaches when recommending an ADP solution
 * Utilize broad knowledge to recommend solutions to the client when appropriate
 * Understand client business issues and concerns and recommend and implement appropriate solution
 * Build long term relationship and trust
 * Interact/collaborate with ADP associates in sales and customer service
 * Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise


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