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# IT helpdesk support engineer

- **Company:** Accent Jobs for People NV
- **Location:** Deerlijk, Belgium
- **Salary:** €12,480.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Microsoft Online Services, Windows Servers, Windows PowerShell, Software Engineering, Information Technology
- **Published:** August 12, 2026
- **Apply:** https://www.careerjet.be/jobad/beb4a16a10ddc042ca20eeeb2d61e926f9

## About the Role

* Je beschikt minimaal over een A2 Informatica.
 * Je hebt technische knowhow en een diepgaande interesse in zowel hardware als software.
 * Je hebt ervaring met Windows server/client, PowerShell, Active Directory, Microsoft Cloud Ecosystemen, M365 Azure, networking en ticketingsystemen.
 * Je beheerst het Nederlands vloeiend. Een goede kennis van het Frans is mooi meegenomen voor de Waalse collega's te helpen.
 * Je bent flexibel ingesteld; een nine-to-five mentaliteit past niet bij deze functie.

## Description

Voor de vacature IT Helpdesk Medewerker zorg je dagelijks voor de analyse en oplossing van IT-vragen en storingen.

 * Je analyseert IT-problemen en probeert die zo efficiënt mogelijk op te lossen, vaak vanop afstand.
 * Je biedt eerstelijnsondersteuning aan collega's bij het gebruik van computers, laptops, tablets, printers en pc's, en bij softwareproblemen.
 * Je behandelt vragen en incidenten via het ticketsysteem en volgt meldingen correct op.
 * Een groot deel van de aanvragen gaat over lastoestellen, het toekennen of weigeren van toegang via badges en toegangscontrole.
 * Je installeert hardware en voert herstellingen.


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