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# Senior Functional Solution Architect - SaaS Implementation

- **Company:** Bluecrux
- **Location:** Aalst, Belgium
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service
- **Published:** August 12, 2026
- **Apply:** https://be.engineering.jobs/nl/vacature/senior-functional-solution-architect-saas-implementation-7945643

## About the Role

Power

## Description

### **About the role**

As a **Senior Functional Solution Architect -- SaaS Implementation** , you'll ensure that our technical solutions align with customer needs while driving continuous improvement within the product and internal processes.

This is a hands-on functional SaaS role focused on complex implementation solution design, configuration quality, troubleshooting and reusable standards. It is not a cloud-infrastructure, software-development or pure pre-sales position. The responsibilities are split into customer-focused and internal/product-focused areas.

**Customer-focused responsibilities:**

 * Expert problem-solving: Solve complex challenges during client implementations, ensuring solutions are effective and user-friendly.

 * Technical solution alignment: Ensure customer requirements are met through tailored configurations and quality assurance.

 * Consultant support \& escalation handling: Provide expert guidance to consultants, stepping in for complex scenarios and project escalations.

 * Communication \& documentation: Engage with clients when needed, communicate technical concepts clearly, and document new approaches for team training.

**Internal \& Product-Focused Responsibilities:**

 * Continuous improvement \& training: Identify process enhancements, including opportunities to leverage AI, and train consultants to improve their skills.

 * Product insights \& strategy: Share customer feedback with internal teams, explore how AI and emerging technologies can support scalable solutions, and contribute to product development by identifying trends and shaping future product directions.

#LI-AM1


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