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# IT Support Engineer - up to £42,000 + Bonus - Hybrid

- **Company:** Involved Solutions LTD.
- **Location:** London, UK
- **Salary:** £35,000.0 - £42,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Hyper-V, Issue Tracking Systems, Local Area Networks, Windows Servers, Wide Area Networks, Office365, Vmware
- **Published:** August 12, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-support-engineer-up-to-42000--bonus-hybrid/57225817

## About the Role

* 2nd line
 * 1st/2nd line
 * IT Support

## Description

Do you want to be a valued IT Support Engineer working for a global financial company? Do you want to be a part of a team thriving in a growing organisation? Then this IT Support Engineer role will provide you with the opportunity to be a part of a highly experienced team where your passion for IT and your technical skills can be showcased and make an impact on those around you.

Typical responsibilities you will have:

 * Working in a team of 5
 * Having 1 and 2 line responsibilities
 * Managing and resolving typical tickets with customers and external contractors
 * Office365 migration
 * Tenant to tenant migration

Aside from typical day-to-day activities you would be involved in, what's also exciting about this IT Support Engineer role is the progression opportunities that are available. Whilst you may start working in 1 and 2 line, there is a clear path to being in 3 line and dealing with more complicated tickets, which is where you can show off your knowledge and expertise with IT and eventually find yourself in a management role.

Essential skills required for an IT Support Engineer:

 * Microsoft 365
 * Entra ID
 * Windows & Windows server
 * Networking - DNS, DHCP, LAN, WAN
 * Ticketing systems
 * Good communication skills

Desirable skills required for an IT Support Engineer:

 * Certifications
 * Linux
 * VMware or Hyper-V

Why should you apply?
In addition to the great benefits package for this IT Support Engineer role, you would be working with what you are best at on a day-to-day basis. Whether it is your ability to work with a vast number of different technologies or troubleshooting different technical issues, your contribution will beneficially impact the organisation and their success is down to your team and the role you played in it.


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