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# IT DESKTOP SUPPORT

- **Company:** E Personnel Recruitment
- **Location:** Tidworth, UK
- **Salary:** £35,360.0 - £37,440.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Multi-Factor Authentication, Mobile Application Software, Microsoft Office, System Center Configuration Manager, Office365, Peripherals, Guidewire PolicyCenter, Information Technology, Deployment Automation, Windows Client
- **Published:** August 12, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-desktop-support/57226977

## About the Role

Desktop Support, IT Support, Windows 10, Windows 11, Microsoft Teams, SCCM, MECM, PC Imaging, Hardware Deployment, Office 365, To be considered for this role, you should have:

 * Previous IT Desktop Support, IT Support or Service Desk experience
 * Experience building and imaging PCs
 * Knowledge of SCCM, MECM or similar deployment tools
 * Good knowledge of Windows 10 and Windows 11
 * Experience supporting Microsoft Teams and Office 365
 * Strong communication and customer service skills
 * A full UK driving licence
 * The ability to work in a hands-on environment involving the movement of IT equipment

Security Clearance Requirements

Due to the nature of this position, applicants must:

 * Be a UK National
 * Have lived and worked continuously in the UK for the last 5 years
 * Be eligible to obtain Security Clearance

## Description

This is an excellent opportunity for a hands-on IT professional who enjoys supporting end users, deploying hardware and working within a fast-paced corporate environment.
The Role

As an IT Desktop Support Analyst, you will be responsible for configuring, deploying and supporting desktop equipment whilst providing excellent technical support to both office-based and remote users.

You will play a key role in ensuring the smooth operation of IT services across the site., * Build, image and configure PCs and laptops for deployment

 * Install and deliver desktop equipment and peripherals
 * Support Windows 10 and Windows 11 environments
 * Provide desktop support to office-based and remote users
 * Support Microsoft Teams and Office 365 applications
 * Assist with desk moves, cabling and workstation setups
 * Support corporate mobile phones and mobile applications
 * Assist users with Multi-Factor Authentication (MFA)
 * Support meeting room hardware and audio-visual equipment
 * Manage IT assets, equipment returns and disposals
 * Escalate incidents where required and follow IT support procedures
 * Maintain accurate records and ensure compliance with company policies


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