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# 1st und 2nd Level Supporter

- **Company:** Amadeus FiRe AG
- **Location:** Stuhr, Germany (Remote available)
- **Salary:** €35,000.0 - €42,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Information Technology, Wikis
- **Published:** August 12, 2026
- **Apply:** https://www.adzuna.de/details/5835690302

## About the Role

* Erfolgreich abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation
 * Erste Berufserfahrung in vergleichbarer Position von Vorteil
 * Kenntnisse im Hard- und Softwarebereich
 * Gute Englischkenntnisse in Wort und Schrift
 * Selbstständige und serviceorientierte Arbeitsweise sowie Kommunikationsstärke
 * Ausgeprägte Auffassungsgabe und ziel- sowie lösungsorientiertes Handeln

## Description

* Bearbeitung des 1st und 2nd Level Supports
 * Analyse und Lösung von Problemen
 * Verfassen und Aufbereiten von Dokumentationen
 * Administration des Active Directory
 * Management der digitalen Arbeitsplätze
 * Weiterentwicklung von Prozessen
 * Bearbeitung des internen Wikis
 * Mitarbeit in diversen Projekten


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