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# IT-Mitarbeiter - 1st Level Support

- **Company:** DEKRA Arbeit GmbH
- **Location:** Bremen, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Information Technology
- **Published:** August 12, 2026
- **Apply:** https://www.dekra-arbeit.de/stellenmarkt/b47a9f41-b41b-4b86-a5c9-84396de5123f_496c32ff-c32d-4ca6-942f-cb6db81f17af_4913267373?utm_term=b47a9f41-b41b-4b86-a5c9-84396de5123f_496c32ff-c32d-4ca6-942f-cb6db81f17af_4913267373

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation
 * Gute Kenntnisse in der Betreuung von Windows- und Linux-Betriebssystemen
 * Analytisches Denkvermögen für eigenständige Problemlösungen
 * Kommunikationsgeschick und Freude am Austausch mit Anwendern

## Description

* Annehmen und Priorisieren von Störungen und Anfragen
 * Erste Fehleranalyse und Problembehebung
 * Weiterleiten komplexer Probleme
 * Dokumentation der Supportfälle
 * Vor- und Nachbereitung von Anleitungen


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