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# Microsoft Dynamics 365 Customer Engagement (CRM) Manager

- **Company:** RSM International
- **Location:** Houston, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Dynamics CRM, Microsoft Dynamics, Systems Development Life Cycle
- **Published:** August 12, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/microsoft-dynamics-365-customer-engagement-crm-manager-houston-tx-usa-58915174

## About the Role

5-8 all aspects of CE implementations Tasks * 5-8 years of experience leading technical teams in project management and systems/technology development * Proven experience implementing and managing Microsoft Dynamics CE CRM within budget and scope * Strong leadership to assemble, lead, and motivate high-performing teams * Business-facing skills and financial analysis understanding * Ability to multitask and manage multiple responsibilities * Strong technical aptitude and ability to learn new technologies and apply them * Proven experience in influencing, leading teams, and driving change Key requirements * competitive benefits and compensation * flexible schedule * discretionary bonus * opportunity for career growth * inclusion in a Microsoft-focused, collaborative culture * rewards tied to performance and firm goals

## Description

Experteer Overview As a Dynamics 365 CE Project Manager, you lead end-to-end CRM implementations for clients, aligning scope with business goals. You'll work within the Dynamics team to drive successful delivery using SDLC, managing budgets, schedules, and resources. You'll communicate project status and risks to stakeholders and continuously adapt plans to evolving needs. This role offers the chance to shape client outcomes through disciplined project leadership within a Microsoft-centric practice. Compensation / Benefits * Plan, coordinate, and execute project activities across the lifecycle * Perform cost-benefit analysis for project phases * Regularly communicate status, risks, and issues to Program Director and stakeholders * Lead project planning: assemble teams, assign deliverables, develop plans, schedules, and budgets * Manage objectives, budgets, schedules, resources, and deliverables to meet business goals * Adjust project plans as needed following SDLC methodology * Manage all aspects of CE implementations Tasks * 5-8 years of experience leading technical teams in project management and systems/technology development * Proven experience implementing and managing Microsoft Dynamics CE CRM within budget and scope * Strong leadership to assemble, lead, and motivate high-performing teams * Business-facing skills and financial analysis understanding * Ability to multitask and manage multiple responsibilities * Strong technical aptitude and ability to learn new technologies and apply them * Proven experience in influencing, leading teams, and driving change Key requirements * competitive benefits and compensation * flexible schedule * discretionary bonus * opportunity for career growth * inclusion in a Microsoft-focused, collaborative culture * rewards tied to performance and firm goals


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