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# DCO Tech 3, Data Center Operations

- **Company:** Amazon.com, Inc.
- **Location:** Ashburn, VA, United States
- **Salary:** $58,198.0 - $101,899.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cloud Computing, Computer Networks, Data Centers, Computer Equipment
- **Published:** August 12, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/27925859/Dco-Tech-3-Data-Center-Operations-Virginia-Ashburn-7375

## About the Role

Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required., 2+ years of computer hardware troubleshooting and repair experience

 - 1+ years of computer networking experience
 - High school or equivalent diploma, Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

## Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide., * Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required

 * Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
 * Performing on-call duties and participating in scheduled maintenance and change management activities
 * Contributing to documentation and process improvement initiatives based on your analysis of operational issues
 * Helping to train and onboard new team members

A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:

 * Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
 * Solve problems at their root and step back to understand the broader context
 * Maintain service level agreements through the implementation of proactive issue detection and reporting
You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.


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