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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Intelligence Analyst I - Tableau/Excel/Salesforce proficiency - **Company:** UNUM Group - **Location:** Chattanooga, TN, United States - **Experience:** Experienced - **Salary:** $60,500.0 - $123,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Outlook, Customer Data Management, Data Validation, Data Files, Data Profiling, Data Visualization, Salesforce.Com, SQL Databases, Tableau (Software), Teradata SQL, Data Inconsistencies, Servicenow - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=129d8033878673b4 ## About the Role This is a high-impact role that requires strong business acumen, comfort with ambiguity, stakeholder management experience, and the ability to work independently while owning the full lifecycle of reporting and data visualization., * Bachelor's degree preferred, or equivalent relevant experience * 2+ years of demonstrated success at the Associate level in data-analytics-related field Key Skills & Tools * Proficient experience using Tableaus for data visualization, dashboard creation, dataset maintenance * Advanced proficiency using Excel, including the ability to convert Excel-based reports into Tableau visualizations * Hands-on experience with SQL, ServiceNow, and Teradata is a plus Salesforce + Tableau Integration * Ability to extract and prepare Salesforce data for analytics * Experience integrating Salesforce datasets into Tableau * Comfortable building Salesforce reports to support Tableau dashboards Professional Skills * Proven ability to translate business needs into effective technical solutions * Ability to adapt to change and maintain focus on practical, positive outcomes * Strong problem-solving abilities * Excellent communication skills * Growth mindset with a drive to learn new technologies and analytical techniques * Strong team collaboration skills; able to work effectively with diverse groups across the organization ## Description We are seeking a self-directed, analytical, and highly collaborative Business Intelligence Analyst I to support the Unum HR Connect team. This role is responsible for delivering key insights through Salesforce reporting, Tableau dashboard development, and ongoing operational analytics that support senior leaders, consulting partners, and business units across the organization., * Conduct data profiling and analysis to evaluate data sources and determine the most appropriate source for business information * Acquire, transform, and translate data into actionable dashboards, reports, algorithms, or datasets with minimal guidance * Perform statistical analyses and present insights to help guide and advise leadership * Collaborate with data engineers to perform data validation, testing, and quality assurance * Continuously expand knowledge of the insurance industry and company data assets * Work directly with internal customers to refine requirements and validate outputs to ensure solutions meet expectations Day-to-Day Responsibilities * Support monthly and quarterly reporting activities * Complete frequent ad hoc data and reporting requests * Maintain Tableau datasets and thoroughly document all associated processes * Perform deeper-dive analytical projects when requested * Maintain two dashboards (one existing, one in development) * Navigate ambiguity and resolve data inconsistencies as needed * Manage increased reporting volume during renewal season * Provide quarterly feedback to business partners to improve reporting * Support ServiceNow data pulls and perform minimal Teradata-related tasks Stakeholder & Team Engagement * Communicate clearly and proactively with stakeholders * Document processes thoroughly and take full ownership of deliverables * Receive and manage report requests through various channels, including email, Microsoft Teams, Outlook tasks, and direct conversations ## Related Videos - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Introduction to TXT](https://www.wearedevelopers.com/videos/30-introduction-to-txt) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Valven Atlas: Engineering Intelligence That Delivers](https://www.wearedevelopers.com/videos/1660-valven-atlas-engineering-intelligence-that-delivers) - [Implementing continuous delivery in a data processing pipeline](https://www.wearedevelopers.com/videos/73-implementing-continuous-delivery-in-a-data-processing-pipeline) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Data Analyst Salary Austria](https://www.wearedevelopers.com/magazine/275-data-analyst-salary-austria) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)