> Markdown version of [/jobs/ext/2037172-service-delivery-optimization-consultant](https://www.wearedevelopers.com/jobs/ext/2037172-service-delivery-optimization-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Service Delivery Optimization Consultant - **Company:** Jaan Health, Inc. - **Location:** Yuma, AZ, United States (Remote available) - **Experience:** Expert - **Salary:** $210,000.0 - $275,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Performance Tuning, Electronic Medical Records, Performance Monitor - **Published:** August 12, 2026 - **Apply:** https://www.careerbuilder.com/job-details/service-delivery-optimization-consultant-west-coast-yuma-az--4b8d35be-792c-4113-9e86-1ad6ed79f83a ## About the Role * Bachelor's degree in healthcare administration, public health, business, nursing, or related field. * 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, with a demonstrated track record of driving clinical/financial outcomes and growing strategic accounts. * Proven experience driving performance, revenue targets, net retention rates, or program growth * Experience coordinating or overseeing service delivery to clients or through external vendors. * Experience managing complex, multi-stakeholder environments across clinical and executive audiences * Excellent communication, facilitation, and relationship-building skills. * Ability to operate with ownership in fast-paced, evolving environments * Ability to interpret performance data and develop actionable insights. Preferred Requirements * Experience with provider groups, ACOs, or health systems. * Familiarity with EHR workflows and care management platforms., Analysis Skills, Artificial Intelligence (AI), Best Practices, Business Skills, Change Management, Channel Strategies, Chronic Disease, Clinical Assessment, Clinical Outcomes, Communication Skills, Consulting, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Disease Prevention and Control, Diversity, Embedded Systems, Flexible Spending Accounts, Healthcare, Healthcare Administration, Healthcare Providers, Intellectual Property (IP), Leadership, Medical Record System, Medical Sales, Nursing, Partner Sales, Patient Care, Performance Analysis, Performance Metrics, Performance Tuning/Optimization, Process Improvement, Public Health, Return on Investment (ROI), Revenue Planning, Service Delivery, Standard Operating Procedures (SOP), Strategic Accounts, Systems Administration/Management, Team Player, Willing to Travel ## Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and our clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management * Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor. * Relentlessly pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. * Develop an intimate understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics - anticipating where the partnership needs to go and ensuring the program remains deeply embedded in how they deliver care. * Operate with high ownership in ambiguous environments, making decisions that move programs forward Performance Monitoring & Optimization * Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. * Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement. * Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management * Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes. Cross-Functional Collaboration * Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience * Contribute to the development of playbooks, SOPs, and best practices that scale across programs ## Related Videos - [AI in High-Stakes Industries: Lessons Learned](https://www.wearedevelopers.com/videos/100253-ai-in-high-stakes-industries-lessons-learned) - [Practical performance tuning for Serverless Java on AWS](https://www.wearedevelopers.com/videos/2075-practical-performance-tuning-for-serverless-java-on-aws) - [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Tour de Force: Open-Source LLM Inference Optimization from Simple to Sophisticated](https://www.wearedevelopers.com/videos/100099-tour-de-force-open-source-llm-inference-optimization-from-simple-to-sophisticated) - [From Doubt to Confidence: How Sentry Uses Verdaccio to Bulletproof SDK Releases](https://www.wearedevelopers.com/videos/739-from-doubt-to-confidence-how-sentry-uses-verdaccio-to-bulletproof-sdk-releases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)