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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Analyst - Epic Ambulatory - **Company:** MONTEFIORE EINSTEIN, INC. - **Location:** Yonkers, NY, United States - **Experience:** Experienced - **Salary:** $97,644.0 - $122,055.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Database Queries, Microsoft Visio, Microsoft PowerPoint, Release Management, Epic Ambulatory - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=174a881006970ef7 ## About the Role Do you have experience in Software installation?, Do you have a Bachelor's degree?, * Epic certification in Ambulatory or Orders is required * Solid knowledge of inpatient and ambulatory workflows * Experience with Behavioral Health, Social Work and Primary Care specialties is preferred * 3+ years of related clinical or business experience * Application/System implementation, troubleshooting, testing, and support experience * Full life cycle of implementation with go-live support experience * Strong desktop skills including Word, Excel, PowerPoint, Visio * Strong analytical and problem-solving skills * Bachelor's degree or equivalent experience ## Description * Install new applications, new components, and upgrade existing applications. Configure application settings. * Provide go-live and rollout support. * Provide training and support for end users on new applications, modules, and functionality. * Provide application troubleshooting support for the application(s). Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required. * Assist with determining how a new system, upgrade, or new component can best meet the needs of the users. + Analyze business/clinical needs and requirements. + Evaluate the operational workflow that is applied to the system. + Create system specifications from user requirements. * Create test plans and test new systems, version upgrades, and any system modification. Document all outcomes of testing. * Design database queries and create reports utilizing a report-writing tool. * Monitor application issues and evaluate issues as they arise. * Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users. * Provide 24 x 7 on-call coverage for user support on a rotating basis. Work with the help desk and support personnel on escalated issues to identify problems and resolve them. Triage network, hardware, or workstation issues as required. * On an as-needed basis, provide on-site support within the Montefiore Medical Center hospitals and/or its' affiliates (on-site, rotational support). * Analyze necessary application modifications and work with the appropriate Montefiore Technology associate or the vendor to coordinate the modification. * Function as a liaison to the vendor for Montefiore Technology, + Contact vendor to report escalations and obtain assistance with solving issues. + Assist with the coordination of vendor activities including hardware or software installation. * Optimize ambulatory and primary care clinical workflows, including documentation, orders, In Basket messaging, health maintenance, and visit workflows. * Participate in governance review, change control processes, and release management. * Collaborate with providers, nursing staff, and operational leaders to gather requirements and improve workflows. * Performs other related duties as required. ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Most Popular Web Developer Jobs in Europe](https://www.wearedevelopers.com/magazine/163-7-most-popular-web-developer-jobs-in-europe)