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# Microsoft Dynamics 365 Customer Engagement (CRM) Manager

- **Company:** RSM International
- **Location:** Los Angeles, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Dynamics, Systems Development Life Cycle
- **Published:** August 12, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/microsoft-dynamics-365-customer-engagement-crm-manager-los-angeles-ca-usa-58915173

## About the Role

Tasks teams * Proven experience implementing and managing CRM solutions with Microsoft Dynamics CE * Demonstrated leadership to assemble and motivate high-performing teams * Proven business-facing skills * Solid understanding of financial analysis and planning * Ability to multi-task and manage multiple responsibilities * Strong technical acumen and ability to learn new technologies * Proven experience influencing, leading teams and driving change Key requirements * competitive benefits and compensation * schedule flexibility * supportive environment * opportunity for career growth * discretionary bonus potential * equitable workplace practices

## Description

Experteer Overview As a Dynamics CE Project Manager, you'll drive planning, execution, and governance across CRM implementations. You'll coordinate multi-disciplinary teams, manage budgets and schedules, and report progress to leadership. You'll work with cross-functional stakeholders to ensure delivery aligns with business goals and SDLC practices. This role offers the chance to shape CRM-enabled transformations at a top Microsoft partner with strong support and resources. Compensation / Benefits * Plan, coordinate and execute project lifecycle activities * Establish cost-benefit analyses across project phases * Communicate project status, risks and issues to Program Director and stakeholders * Create and manage project plans, schedules, budgets, and team assignments * Oversee execution to meet objectives, budgets, schedules, and deliverables * Adapt project plans to changing needs within SDLC * Manage all aspects of CE implementations Tasks * 5-8 years of experience leading technical teams * Proven experience implementing and managing CRM solutions with Microsoft Dynamics CE * Demonstrated leadership to assemble and motivate high-performing teams * Proven business-facing skills * Solid understanding of financial analysis and planning * Ability to multi-task and manage multiple responsibilities * Strong technical acumen and ability to learn new technologies * Proven experience influencing, leading teams and driving change Key requirements * competitive benefits and compensation * schedule flexibility * supportive environment * opportunity for career growth * discretionary bonus potential * equitable workplace practices


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