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# Microsoft Dynamics 365 Customer Engagement (CRM) Manager

- **Company:** RSM International
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Dynamics, Systems Development Life Cycle
- **Published:** August 12, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/microsoft-dynamics-365-customer-engagement-crm-manager-chicago-il-usa-58915170

## About the Role

and project plans to changing needs following SDLC * Manage all aspects of CE implementations Tasks * 5-8 years of experience leading technical teams in project management * Experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE * Proven ability to assemble, lead, and motivate high-performing teams * Proven business-facing skills * Strong financial analysis and planning understanding * Ability to multi-task and manage multiple responsibilities simultaneously * Strong technical aptitude and ability to learn new technologies * Proven experience in influencing, leading teams and driving change Key requirements * competitive benefits and compensation * schedule flexibility * discretionary bonus

## Description

Experteer Overview As a Dynamics CE Project Manager, you will lead cross-functional delivery for Microsoft Dynamics CE implementations. You will coordinate scope, schedule, and budget while communicating risks and progress to stakeholders. You'll manage project teams and ensure delivery aligns with client goals and SDLC standards. This role sits within a collaborative Dynamics practice that values client impact, technical excellence, and continuous improvement. You will drive change and help clients realize their potential through technology-enabled transformation. Compensation / Benefits * Plan, coordinate, and execute project activities across the lifecycle * Establish cost-benefit analyses for project phases * Communicate project status, risks, and issues to Program Director and stakeholders * Plan projects, assemble teams, assign deliverables, and develop plans, schedules, and budgets * Manage objectives, budget, schedule, resources, and deliverables to meet business goals * Adjust project plans to changing needs following SDLC * Manage all aspects of CE implementations Tasks * 5-8 years of experience leading technical teams in project management * Experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE * Proven ability to assemble, lead, and motivate high-performing teams * Proven business-facing skills * Strong financial analysis and planning understanding * Ability to multi-task and manage multiple responsibilities simultaneously * Strong technical aptitude and ability to learn new technologies * Proven experience in influencing, leading teams and driving change Key requirements * competitive benefits and compensation * schedule flexibility * discretionary bonus


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