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# Onsite Support Engineer

- **Company:** igen group B.V.
- **Location:** Veldhoven, Netherlands
- **Salary:** €2,609.0 - €3,250.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Office, Topdesk, Information Technology
- **Published:** August 13, 2026
- **Apply:** https://www.nationalevacaturebank.nl/vacature/25c65189-1bda-4f3a-9e49-efb26b29a08e/onsite-support-engineer

## About the Role

+ ICT diploma op minimaal mbo niveau 3;
 + Volledige beheersing van de Nederlandse taal, zowel mondeling als schriftelijk;
 + Relevante werk- en/of stage-ervaring binnen de IT;
 + Kennis van Windows 7/10 en Office 365;
 + In het bezit van rijbewijs B;
 + Ervaring met ITIL-processen, TOPdesk en Active Directory is een aanzienlijk pluspunt.

## Description

+ Persoonlijke begeleiding door je eigen fieldmanager en ondersteuning van onze eigen Microsoft Certified Trainer bij jouw loopbaandoelen.

Jij biedt persoonlijke begeleiding op locatie aan klanten zodat de systemen soepel draaien en dat eindgebruikers op locatie de juiste ondersteuning ontvangen bij diverse storingen. Ook houd je je bezig met het opzetten, vervangen en verplaatsen van werkplekken, inclusief patchen van netwerkoutlets en omwisselen van switches. Jij bent verantwoordelijk voor beveiligingsupdates, back-ups en storage-projecten. Tot slot help je de IT-servicedesk bij het oplossen van incidenten, zowel in de eerste als tweede lijn.


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