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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ICT Infrastructure Analyst - **Company:** Brook Street - **Location:** Belfast, UK - **Experience:** Expert - **Salary:** £41,184.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Exchange Server, Hyper-V, Windows Servers, Remote Access Technology, TCP/IP, Transmission Control Protocol (TCP), Network Routers, Office365, Firewalls (Computer Science), Information Technology - **Published:** August 13, 2026 - **Apply:** https://www.brookstreet.co.uk/job/senior-ict-infrastructure-analyst-bbbh445531-1786547482/apply ## About the Role * An HND (or above) in Computing/ICT and at least 1 year's infrastructure or service desk experience, * OR * A minimum of 3 years' experience in an Infrastructure Support or Service Desk environment. * Possess at least a HND in computing or other discipline relevant to * Information & Communications Technology, AND Have at least 1 years' experience working in a challenging Infrastructure Support/Service Desk environment; NB: Only those courses with a computing content of 50% or more will be considered, and applicants must give full details on the application form of how the content of the course meets this requirement. OR Have at least 3 years' experience working in a challenging Infrastructure Support/Service Desk environment. NB: Experience at (a) or (b) can include time spent as part of a work placement. * Applicants will be expected to demonstrate on their application form and at interview at least one year's experience in one or more of the following * skills. Applicants should explain how and to what extent they have applied these skills, + the ability to analyse business requirements and produce logical solutions which satisfy customer needs and proactively seek opportunities for improvement in work processes and service delivery; + good interpersonal and oral/written communication skills, with the ability to explain computer concepts to customers in non-technical terms; + the ability to plan and organise a heavy, diverse and unpredictable workload, and deliver high quality work to ICT standards using best practice methods; + the ability to work as part of a team, managing and influencing people and resources to meet agreed plans and objectives; * Technical Experience Experience in one or more of the following: * Windows Server and Hyper-V * Azure and Microsoft 365 * Exchange, Active Directory * Defender and Sentinel * TCP/IP networks, firewalls, switches, routers, and remote access technologies * Skills & Competencies * Strong troubleshooting and analytical skills * Excellent communication and customer service * Ability to manage competing priorities * Team-focused with strong stakeholder engagement skills ## Description Join a high-performing ICT team supporting Assembly Members, Secretariat staff, and constituency offices across Northern Ireland. We're looking for an experienced Senior ICT Infrastructure Analyst to help deliver a secure, reliable, and modern IT environment. This role is ideal for someone with strong experience across Microsoft infrastructure, Azure cloud services, networking, and cyber security., * Provide technical support and resolve complex infrastructure issues. * Manage and maintain Windows Server, Hyper-V, Active Directory, and Microsoft Exchange environments. * Support Microsoft Azure, Microsoft 365, Defender, and Sentinel. * Administer network infrastructure, including switches, routers, firewalls, and remote access solutions. * Monitor alerts, support cyber security operations, and contribute to disaster recovery planning. * Build strong stakeholder relationships and drive continuous service improvement. *, + Skill 1 - Managing MS Windows Server 2012 (or later) operating systems running in a Windows Hyper-V 2019 environment, and managing MS Exchange 2016 (or later) on premise email and cloud based MS Office365 email systems and the MS Azure environment. Experience in MS Defender and Sentinel. + Skill 2 - Support and administration of a TCP/IP based network including support of 2 or more of the following: o remote access equipment o firewalls o switches o routers ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)