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# Solution Engineer DACH

- **Company:** Delphi Group GmbH
- **Location:** Hamburg, Germany (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Application Programming Interfaces (APIs), Amazon Web Services, Microsoft Azure, Cyber Security, Computer Engineering, Distributed Systems, Microsoft SQL Server, Windows Servers, Azure Active Directory, Product Software Implementation Methods, SQL Databases, Data Streaming, Systems Architecture, Systems Integration, Information Technology
- **Published:** August 13, 2026
- **Apply:** https://www.adzuna.de/details/5838291044

## About the Role

* Bachelor's degree in cybersecurity, computer science, computer engineering, IT or a related field
 * 5+ years of experience in a customer-facing technical role such as post-sales engineering, technical support, solutions architecture, professional services or IT implementation
 * Strong Microsoft infrastructure expertise, especially Active Directory, Azure AD, Microsoft 365, GPO, Windows Server and SQL Serves
 * Solid understanding of cybersecurity, system architecture, APIs, integrations, networking and data flows
 * Experience with cloud platforms such as Azure, AWS or GCP and/or distributed systems
 * Cybersecurity exposure, ideally in ransomware resilience, incident response, endpoint/server security or infrastructure security
 * Ability to guide enterprise or mid-market customers through implementation, adoption, support or technical success
 * Clear communication style, hands-on mentality and strong ownership in customer-critical situations
 * Fluent German and English skills

## Description

As Post-Sales Technical Engineer, you will ensure customers achieve successful technical outcomes after purchase. Acting as a trusted technical advisor throughout the customer lifecycle, you will translate sold architectures into production-ready deployments, manage implementation activities, support customer administrators, resolve technical issues and help customers realize long-term value.

 * Lead customer onboarding, implementation and deployment activities
 * Install, configure and validate the solution in customer environments, including integrations, configurations and performance requirements
 * Translate sold architectures and technical designs into production-ready solutions
 * Identify, document and mitigate technical risks early in the customer lifecycle
 * Advise customers on architecture, integrations, technical requirements and best practices
 * Analyze IT and security environments with a focus on Active Directory, Azure AD, Microsoft 365, Windows Server, GPO, SQL Server and security infrastructure
 * Act as technical escalation point for complex customer issues during and after implementation
 * Troubleshoot issues, perform root cause analysis and coordinate resolution with Engineering, Support and Product and Account Teams
 * Drive adoption and optimization of core and advanced product capabilities
 * Support technical customer pre-sales discussions, product demos, renewals and expansions where required
 * Represent customer feedback internally and contribute to documentation, best practices and enablement materials


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