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# Operations Support Engineer/Assistant

- **Company:** Pacer Group
- **Location:** Katy, TX, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Business Systems, Power BI
- **Published:** August 13, 2026
- **Apply:** https://www.careerjet.com/jobad/us9843229b416f9297898bce40f3e7a6f2

## About the Role

Support ongoing equipment rental and sales activities. Must-Have Requirements
Recent MWD experience within the last 3 5 years.
Strong experience with Electromagnetic (EM) telemetry/tools.
3 5 years of direct field experience in directional drilling/MWD services.
Experience in North American Land operations.
Minimum 2-year technical degree.
Strong computer skills, particularly Microsoft Excel and Power BI.
Excellent troubleshooting and customer communication skills.
Comfortable providing technical support remotely. Preferred Experience
Previous client / Extreme experience.
Experience with XEM and xBolt systems.
Experience with rotary steerable systems (RSS).
Knowledge of other Client /Extreme MWD systems.

## Description

We are seeking a Command Specialist with recent Measuring While Drilling (MWD) experience, specifically with Electromagnetic (EM) telemetry. The candidate will provide technical support to customers operating MWD equipment in the field, troubleshoot issues remotely, document equipment activity, and escalate technical problems to the appropriate teams. Key Responsibilities
Provide technical support to customers operating MWD equipment in the field.
Troubleshoot equipment-related issues remotely and escalate problems when necessary.
Monitor and document field equipment activity and technical issues.
Enter and maintain accurate information in client business systems.
Consolidate field information and communicate updates to internal teams.
Work directly with customers to understand and resolve technical problems., Job Title: Operations Support Engineer/Assistant Location: Katy, TX, 77493 Employment Type: Contract About the Role We are looking for a motivated and detail-oriented Opera…

 + 14 hours ago


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