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# Change Ticket Coordinators

- **Company:** Nabout Leidos
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Salary:** $57,850.0 - $104,575.0
- **Contract:** Internship / Graduate position
- **Skills:** Agile Methodology, Artificial Intelligence, JIRA, Issue Tracking Systems, Information Technology Operations, Workflow Management Systems, Information Technology, Servicenow
- **Published:** August 13, 2026
- **Apply:** https://jobs.military.com/career/306548/change-ticket-coordinator-d-c-dc-washington

## About the Role

* 1+ years of experience in IT operations, service management, or change management (internship or entry-level experience acceptable).\n
 * Strong attention to detail and organizational skills.\n
 * Excellent written and verbal communication skills.\n
 * Ability to work collaboratively in a fast-paced, cross-functional environment.\n
 * U.S. citizenship and eligibility for government clearance (required for SMIT program).\n, * Experience with process automation, workflow tools, or AI-driven service agents (Claude Code, GenAI).\n
 * Experience or Certification with Agile or SAFe Agile processes\n
 * Experience in government or regulated environments.\n
 * Familiarity with ITSM ticketing systems (e.g., ServiceNow, Helix, Jira).\n
 * Associate's or Bachelor's Degree in IT, Engineering, Computer Science, or related field.\n
 * Experience with catalog design and service intake processes.\n



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