> Markdown version of [/jobs/ext/2043071-implementation-consultant-onboarding-specialist](https://www.wearedevelopers.com/jobs/ext/2043071-implementation-consultant-onboarding-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Consultant/Onboarding Specialist - **Company:** STAM ENTERPRISES, INC. - **Location:** Mountain View, CA, United States (Remote available) - **Experience:** Experienced - **Salary:** $80,000.0 - $95,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Virtual Agents, GPT - **Published:** August 13, 2026 - **Apply:** https://www.stampli.com/careers/co/mountain-view-ca/13.A60/implementation-consultant-onboarding-specialist/all/ ## About the Role * 3-5 years of experience in a customer-facing role, with a strong focus on post-sales implementation, onboarding, or professional services within a B2B SaaS or consulting environment * Proven experience owning complex implementations from kickoff through go-live, including managing timelines, dependencies, risks, and shifting requirements * Strong background in implementation consulting, ERP or P2P consulting, onboarding, or enterprise SaaS deployments * Hands-on experience working with ERP systems such as NetSuite, Sage, or similar platforms, with the ability to understand how systems, data, and workflows connect * Demonstrated success leading implementations in multi-stakeholder environments, including working with both operational teams and executive-level contacts * Ability to confidently facilitate customer conversations where time is constrained and outcomes matter, guiding discussions toward decisions, next steps, and measurable results * Strong project management skills with a disciplined approach to prioritization, follow-through, and driving work to completion * Consultative mindset with the ability to balance customer needs, product capabilities, and best practices to deliver scalable solutions * Excellent customer-facing communication skills, with a focus on clarity, empathy, and building trust during high-impact moments * Comfort working cross-functionally with Sales, Product, Support, and Customer Success, advocating for customers while minimizing friction and noise * Ability to operate effectively in fast-moving, ambiguous environments where products, processes, and priorities evolve * Proactive, solution-oriented approach with a strong sense of ownership and accountability for outcomes ## Description * Lead in-depth discovery sessions to understand customer business processes, ERP environments, and AP workflows * Ask thoughtful, probing questions to uncover both stated requirements and underlying needs * Document current-state processes and design future-state solutions aligned to Stampli best practices * Translate customer goals into clear implementation plans and configuration decisions Implementation Ownership * Own customer onboarding from kickoff through go-live, ensuring projects stay on track, and aligned with business goals * Configure Stampli to support customer workflows while balancing flexibility with scalability * Proactively identify risks, dependencies, and gaps, and drive resolution before they impact delivery * Maintain ownership through the post go-live stabilization period, ensuring adoption, issue resolution, and a strong foundation for long-term success Consultative Guidance & Best Practices * Confidently recommend and advocate for best practices, even when they differ from a customer's current approach * Set clear expectations around product capabilities, limitations, and timelines * Help customers understand the "why" behind implementation decisions to drive adoption and trust * Think creatively and propose multiple solution paths and recommend the most viable option Stakeholder Management & Communication * Build strong relationships through clear, timely, and professional communication * Effectively manage multiple stakeholders across accounting, IT, and leadership teams * Lead customer meetings with confidence, structure, and clear next steps * Stand firm when necessary while ensuring all parties walk away aligned and satisfied * Escalate and collaborate appropriately when issues arise Cross-Functional Collaboration * Partner closely with Customer Success to ensure smooth handoff post go-live * Surface recurring implementation challenges, product gaps, and process trends to appropriate teams ## Related Videos - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Guiding Agentic AI with Vue](https://www.wearedevelopers.com/videos/2033-guiding-agentic-ai-with-vue) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Developers don't need onboarding, do they? The balance between corporate culture and day-to-day project work.](https://www.wearedevelopers.com/videos/1063-developers-don-t-need-onboarding-do-they-the-balance-between-corporate-culture-and-day-to-day-project-work) - [Angstfreude - AI and Corporate Culture - The Thrill and the Threat](https://www.wearedevelopers.com/videos/100354-angstfreude-ai-and-corporate-culture-the-thrill-and-the-threat) - [GenAI after the Hype: Transforming Organizations with GenAI-based Agents](https://www.wearedevelopers.com/videos/1099-genai-after-the-hype-transforming-organizations-with-genai-based-agents) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer) - [Prompt Engineering is a Job of the Past](https://www.wearedevelopers.com/magazine/342-prompt-engineering-is-a-job-of-the-past) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere)