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# Senior VoIP / Network Engineer (UCCE Preferred) - 15+ Years required / Relocation also FINE

- **Company:** Startekk Inc
- **Location:** Hammonton, NJ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** VoIP, Cisco Unified Communications Manager, Cloud Computing, Network Congestion, Customer Interaction Management (Software), Virtual Private Networks (VPN), Network Architecture, TCP/IP, Virtual Local Area Networks, Network Routers, Cisco Unified Contact Center Enterprise (UCCE), System Availability, Firewalls (Computer Science), Information Technology, Low Latency, Cisco
- **Published:** August 13, 2026
- **Apply:** https://www.careerjet.com/jobad/usefe65d93915116de5fe994ca033024d2

## About the Role

We are seeking a highly experienced Senior VoIP / Network Engineer with 15+ years of hands-on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred., * Bachelor's degree in Computer Science, Information Technology, Telecommunications, or related field

Experience with Cisco UCCE (Unified Contact Center Enterprise)
Knowledge of ICM, CVP, CUCM
Experience with Unified Communications and Cloud VoIP
Certifications: CCNP, CCIE, or equivalent

## Description

VoIP / Voice Engineering
Design and architect enterprise VoIP and IP telephony solutions
Lead implementation of SIP, RTP, and call control protocols
Troubleshoot complex voice quality issues (latency, jitter, packet loss)
Manage dial plans, call routing, and call flow design
Network Engineering
Architect and manage enterprise network infrastructure (routers, switches, firewalls)
Implement advanced TCP/IP, VLANs, QoS, and VPN solutions
Optimize networks for real-time voice traffic and high availability
Lead network performance tuning and capacity planning
Unified Communications / UCCE (Preferred)
Support and integrate Cisco UCCE / Contact Center solutions
Work with ICM, CVP, and CUCM environments
Troubleshoot and optimize call center routing and IVR systems
Leadership & Troubleshooting
Lead complex troubleshooting and root cause analysis (RCA)
Mentor junior engineers and provide technical guidance
Collaborate with cross-functional teams on enterprise projects
Security & Compliance
Ensure secure voice and network architecture
Implement best practices for compliance and data protection


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