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# Customer Data Quality Specialist

- **Company:** The Fountain Group
- **Location:** San Diego, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $47,341.0
- **Contract:** Temporary contract
- **Skills:** Data Validation, Data Management
- **Published:** August 13, 2026
- **Apply:** https://www.thefountaingroup.com/job/17453/customer_data_quality_specialist#apply-now-header

## About the Role

* 2.5+ years of experience in data entry, back-office operations, or a similar operational support role
 * Strong proficiency with Microsoft Excel and/or Google Sheets
 * Experience with data validation, accuracy checks, troubleshooting, and maintaining data quality
 * Strong customer service skills, including responsive communication, follow-up, and issue resolution
 * Experience monitoring orders, requests, or workflows while managing multiple priorities simultaneously
 * Experience in logistics, customer support, or IT is preferred

## Description

* Pay: $22.76/hr (W2)
 * 3-month assignment with potential for extensions based on performance and business need
 * Part-time, 30 hours/week Monday - Friday, with potential for overtime supporting 1-2 weekends per month
 * Support customer setup and data management by establishing customer roles in internal systems and verifying customer information
 * Contact customers to request additional information, confirm data accuracy, and provide updates on request status
 * Troubleshoot and resolve customer setup and data-related issues using established processes and guidelines
 * Monitor 5-10 requests simultaneously while managing additional projects and priorities
 * Complete requests within established timelines while maintaining accurate, valid, and complete data
 * Create and update SOPs and core master data procedures as directed, working in 1-2 weeks sprints and adapting to changing priorities.


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