> Markdown version of [/jobs/ext/2043598-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2043598-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Brady Mainz Group Inc - **Location:** Waukesha, WI, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, AutoCAD, Active Directory, Android Software Development, Apple IOS, BASIC (Programming Language), Business Software, Microsoft Outlook, Cloud Database, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Local Area Networks, Microsoft Software, Windows Servers, Network Connections, Windows PowerShell, Azure Active Directory, SketchUp (3D Modeling Software), Software Asset Management, TCP/IP, EndPointSecurity, Wi-Fi Technology, Connectivity Problems, Office365, Peripherals, Firewalls (Computer Science), Information Technology, Laptops, User Accounts - **Published:** August 13, 2026 - **Apply:** https://mbg.com/jobs/systems-designer/ ## About the Role The ideal candidate is a strong problem solver with excellent communication skills, a service-oriented mindset, and a passion for using technology to improve the employee experience and support business objectives., * Strong analytical, troubleshooting, and problem-solving skills with the ability to independently diagnose and resolve technical issues. * Strong customer service skills and a professional, service-oriented approach to supporting employees at all levels. * Excellent written and verbal communication and interpersonal skills. * Ability to manage multiple projects, competing priorities, and changing business needs. * Ability to handle sensitive and confidential information with discretion. * Strong organizational skills with the ability to prioritize work based on business impact and urgency. * Ability to work effectively in a demanding, fast-paced environment. * Ability to work independently, take ownership of responsibilities, and make sound decisions while collaborating effectively as part of a team. * Ability to research and learn new technologies and apply that knowledge to resolve technical problems. * Ability to clearly and accurately document technical information, procedures, and solutions. * Ability to communicate effectively with technology vendors, managed service providers, and non-technical employees. * Willingness and ability to travel between company locations as needed. * Flexibility to adjust work hours when necessary to support technology deployments, maintenance activities, and IT emergencies. * Valid driver's license and reliable transportation required for travel between company locations., * Associate's degree or higher in Information Technology, Computer Science, or a related field. * Minimum of 5 years of related IT experience. * An equivalent combination of education, technical training, certifications, and relevant professional experience may be considered in lieu of a formal degree., Cloud Data Engineer Position Summary We are seeking an experienced, highly skilled Cloud Data Engineer to support an Investment Operations & Fund Treasury Data Engineering team. The ideal candidate will have a strong background in cloud data engineering and architecture, preferably within asset... ## Description We are seeking a detail-oriented, customer-focused IT Support Specialist to support and enhance the technology systems that power the organization. This position serves as a primary point of contact for IT support and is responsible for the day-to-day administration, maintenance, security, and reliability of the technology environment. The IT Support Specialist will provide hands-on end-user support while administering hardware, software, user accounts, Microsoft 365, Active Directory, network connectivity, printers, mobile devices, and other business technology systems. This role will also partner with managed service providers and technology vendors to resolve technical issues, implement solutions, and support ongoing IT initiatives., * Provide technical support via phone, chat, email, and in person for the corporate office and two remote office locations. * Troubleshoot and resolve issues involving Windows operating systems, computer hardware, software, printers, network connectivity, and mobile devices. * Research and procure computer hardware and peripherals based on business and departmental requirements. * Deploy and maintain workstations, including imaging, configuration, software installation, and delivery to end users. * Administer Active Directory user accounts, including account creation, password resets, group membership, permissions, and access changes. * Perform new-hire technology setup, including account creation, equipment deployment, and workstation configuration. * Manage employee offboarding activities, including disabling accounts and removing access to company systems. * Maintain accurate hardware and software asset inventory and tracking. * Manage print queues and troubleshoot printer-related issues. * Provide application support for AutoCAD, Newforma, Microsoft Teams, Microsoft 365, Configura, SketchUp, and other construction, audiovisual, and furniture-related software. * Troubleshoot network connectivity issues involving DNS, TCP/IP, LAN, Wi-Fi, VPN, and basic firewall functionality in partnership with the IT managed service provider. * Configure and troubleshoot access to Microsoft Outlook, Teams, and other business applications on iPhones, Android devices, and iPads. * Create, maintain, and update IT documentation, procedures, troubleshooting guides, and end-user instructions. * Collaborate with technology vendors and managed service providers to resolve technical issues and support managed service agreements. Technical Skills Operating Systems: Windows 11, Windows Server, iOS, Android Microsoft Technologies: Microsoft 365 Admin Center, Microsoft 365 Apps Admin Center, Microsoft Teams Admin Center, Exchange Admin Center, Microsoft Entra Admin Center Directory and Systems Management: Active Directory, Group Policy, user and group administration, permissions, workstation management Networking: TCP/IP, DNS, DHCP, LAN, Wi-Fi, VPN, basic firewall troubleshooting Scripting and Automation: PowerShell Hardware and Devices: Desktop and laptop computers, printers, multifunction devices, mobile devices, peripherals, and related hardware Endpoint and Security Management: Device security and basic cybersecurity practices Software and Application Support: Microsoft 365 applications, business applications, software installation, configuration, and troubleshooting Documentation and Inventory: Hardware and software inventory management, asset tracking, technical documentation, procedures, and end-user instructions, IT Support Specialist Position Summary We are seeking a detail-oriented, customer-focused IT Support Specialist to support and enhance the technology systems that power the organization. This position serves as a primary point of contact for IT support and is responsible for the day-to-day..., PeopleSoft Systems Administrator / Developer We're seeking an experienced PeopleSoft Systems Administrator / Developer to support, maintain, and enhance enterprise PeopleSoft environments. This role is responsible for system administration, application development, integrations, upgrades,..., Senior Delegation Project Leader - Healthcare / NCQA Lead a high-impact healthcare integration initiative bringing multiple health plan delegation programs into a unified oversight framework. We're looking for someone with deep hands-on healthcare delegation experience who can manage complex... ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)