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# Computer Systems Analyst

- **Company:** Infinite Computer Solutions Inc
- **Location:** Kansas City, MO, United States
- **Experience:** Experienced
- **Salary:** $108,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Software Applications, Microsoft Azure, Cloud Computing, Cyber Security, Databases, DevOps, Issue Tracking Systems, Information Technology, Web Technologies
- **Published:** August 13, 2026
- **Apply:** https://www.careerjet.com/job/us2c68db35b06a3c5307b835627997af2f/eaa

## About the Role

Bachelor's degree
Range of Year Experience-Max Year
6

## Description

Computer Systems Analysts
Application Support Engineer
Able to support applications 24x7
Good communication skills
Preferrable with Java, Cloud/AWS/Azure, Automation/UI Path, DevOps, SecOps, SNOW
2 to 5 yrs of experience
Willing to relocate to STL
Serve as the first point of contact for customers seeking technical assistance via chat, email, or ticketing system.
Diagnose and troubleshoot software-related issues, configuration and performance issues.
Provide step-by-step guidance to customers on application features, usage, and configuration.
Escalate complex issues to Level 2/Level 3 support teams with detailed documentation.
Log and track support tickets to ensure timely updates and resolution.
Document common issues, solutions, and workarounds in the knowledge base.
Maintain high levels of customer satisfaction through professional and prompt communication.
Basic understanding of software applications, web technologies, databases, and APIs.
Excellent problem-solving and analytical skills.
Range of Year Experience-Min Year
3


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