> Markdown version of [/jobs/ext/2044527-product-owner](https://www.wearedevelopers.com/jobs/ext/2044527-product-owner). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner - **Company:** Amazon.com, Inc. - **Location:** Phoenix, AZ, United States (Remote available) - **Experience:** Expert - **Salary:** $104,000.0 - $114,400.0 - **Contract:** Temporary to permanent - **Skills:** A/B Testing, Agile Methodology, Artificial Intelligence, Information Systems, Scrum Methodology, Recommender Systems, Web Platforms, Amazon Connect, Chatbots, Information Technology, Tools for Reporting - **Published:** August 13, 2026 - **Apply:** https://mondo.gosnaphop.com/jobs/l/login/c8336608-98ca-11ec-8029-42010a8a0008/4115d162-9707-11f1-ae0d-024201c20d84/false?applyId=7e93d8d3-91c1-11f1-97a0-024201c20d84&apply=true&returnUrl=%2Fjobs%2Fl%2Frecruiting%2Fjobapplication%2F7e93d8d3-91c1-11f1-97a0-024201c20d84%2F4115d162-9707-11f1-ae0d-024201c20d84%2Ffalse%3Fstep%3D1 ## About the Role Must be authorized to work in the U.S. TClosehis position is not eligible for sponsorship ., * Bachelor's degree in Business, Information Systems, Computer Science, or related field * 8 years of experience as a Business Analyst, including 2 years operating at a senior or lead level * Proven experience supporting customer facing digital platforms, preferably self service websites or portals * Demonstrated experience working on AI enabled solutions such as conversational AI, chatbots, automation, intelligent workflows, predictive or recommendation systems, or personalization engines * Strong experience with Agile product delivery including Scrum or Kanban, user stories, and backlog management * Excellent stakeholder management, facilitation, and communication skills, * Experience with large scale enterprise or high traffic consumer platforms * Familiarity with analytics tools, customer insights platforms, and A/B testing * Experience partnering with Data Science or AI/ML teams in production environments * Background in utilities, logistics, or service based industries * Certified Scrum Product Owner, PMI PBA, CBAP, CCBA, or SAFe Agilist certification ## Description We are seeking a highly experienced Product Owner to support and evolve self service digital capabilities on a large customer facing platform. This role owns the product vision for AI enabled features from idea through production, partnering closely with UX, data, and engineering teams. The ideal candidate brings strong expertise in digital self service platforms and AI enabled solutions, translating business needs into scalable, measurable features. Day-to-Day Responsibilities: * Lead analysis and requirements definition for omni channel self service features across website, chatbot, and mobile app, including account management, billing, service requests, and personalization * Analyze end to end customer journeys to identify friction points and opportunities to improve digital adoption and satisfaction * Partner with business, data, UX, and product teams to define user stories, acceptance criteria, and success metrics * Identify and evaluate opportunities to apply AI and machine learning, such as chatbots, virtual assistants, predictive insights, and intelligent recommendations * Translate complex AI concepts into clear business and functional requirements for scalable digital experiences * Define product vision and serve as the key liaison between business stakeholders and technical teams * Lead backlog refinement, requirements prioritization, and risk management * Support sprint planning, UAT, and PAT activities * Coach and mentor less experienced analysts ## Related Videos - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [Bringing the power of AI to your application.](https://www.wearedevelopers.com/videos/1010-bringing-the-power-of-ai-to-your-application) - [Project Fugu: Extending the web](https://www.wearedevelopers.com/videos/832-project-fugu-extending-the-web) - [User 1st! Technology 2nd! Stop building AI nobody uses - start delivering real business outcomes](https://www.wearedevelopers.com/videos/100337-user-1st-technology-2nd-stop-building-ai-nobody-uses-start-delivering-real-business-outcomes) - [Would You Buy Your Own HR? A Product Mindset for People Leaders](https://www.wearedevelopers.com/videos/1874-would-you-buy-your-own-hr-a-product-mindset-for-people-leaders) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What is product discovery and why do developers need it?](https://www.wearedevelopers.com/magazine/517-what-is-product-discovery-and-why-do-developers-need-it) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [E-Commerce in the Agentic Age: When "Buy" Becomes a Function Call](https://www.wearedevelopers.com/magazine/750-e-commerce-in-the-agentic-age-when-buy-becomes-a-function-call)